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Chase Data Breach: What & How It Happened?

Chase Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

JP Morgan Chase encountered an issue impacting certain individuals, which came to light in February 2024. The problem stemmed from a prolonged system error, resulting in unauthorized access to certain data. This situation underscores the critical need for strong security practices and ongoing attention to safeguarding information.

How many accounts were compromised?

The breach impacted data related to 451,000 retirement plan members.

What data was leaked?

The data exposed in the breach included names, addresses, Social Security numbers, and details regarding payment and deductions.

How was Chase hacked?

The JP Morgan data breach occurred due to a software flaw that allowed unauthorized access by three system users. This breach, discovered in February 2024, exposed sensitive financial and personal data. The bank has since applied a software update to restrict unauthorized access.

Chase's solution

In response to the data breach, Chase took immediate action to restrict unauthorized access and address the software flaw that caused the issue. While specific enhanced security measures remain unclear, the bank offered affected individuals two years of free identity theft protection services and opened up their call center to handle any questions or inquiries from impacted participants. The incident highlights the importance of constant vigilance against hacking attempts and the need for robust security measures to protect sensitive information.

How do I know if I was affected?

Chase has not explicitly mentioned whether they reached out to affected users. However, if you are a Chase retirement plan member and are concerned about your data, you can visit HaveIBeenPwned to check if your credentials have been compromised in this or any other data breach.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep a close eye on your accounts for any suspicious activity. Report any unauthorized transactions or changes to your account information immediately.

For more specific help and instructions related to Chase's data breach, please contact Chase Customer Service directly.

Where can I go to learn more?

If you want to find more information on the Chase data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Chase Data Breach: What & How It Happened?

Chase Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

JP Morgan Chase encountered an issue impacting certain individuals, which came to light in February 2024. The problem stemmed from a prolonged system error, resulting in unauthorized access to certain data. This situation underscores the critical need for strong security practices and ongoing attention to safeguarding information.

How many accounts were compromised?

The breach impacted data related to 451,000 retirement plan members.

What data was leaked?

The data exposed in the breach included names, addresses, Social Security numbers, and details regarding payment and deductions.

How was Chase hacked?

The JP Morgan data breach occurred due to a software flaw that allowed unauthorized access by three system users. This breach, discovered in February 2024, exposed sensitive financial and personal data. The bank has since applied a software update to restrict unauthorized access.

Chase's solution

In response to the data breach, Chase took immediate action to restrict unauthorized access and address the software flaw that caused the issue. While specific enhanced security measures remain unclear, the bank offered affected individuals two years of free identity theft protection services and opened up their call center to handle any questions or inquiries from impacted participants. The incident highlights the importance of constant vigilance against hacking attempts and the need for robust security measures to protect sensitive information.

How do I know if I was affected?

Chase has not explicitly mentioned whether they reached out to affected users. However, if you are a Chase retirement plan member and are concerned about your data, you can visit HaveIBeenPwned to check if your credentials have been compromised in this or any other data breach.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep a close eye on your accounts for any suspicious activity. Report any unauthorized transactions or changes to your account information immediately.

For more specific help and instructions related to Chase's data breach, please contact Chase Customer Service directly.

Where can I go to learn more?

If you want to find more information on the Chase data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Chase Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

JP Morgan Chase encountered an issue impacting certain individuals, which came to light in February 2024. The problem stemmed from a prolonged system error, resulting in unauthorized access to certain data. This situation underscores the critical need for strong security practices and ongoing attention to safeguarding information.

How many accounts were compromised?

The breach impacted data related to 451,000 retirement plan members.

What data was leaked?

The data exposed in the breach included names, addresses, Social Security numbers, and details regarding payment and deductions.

How was Chase hacked?

The JP Morgan data breach occurred due to a software flaw that allowed unauthorized access by three system users. This breach, discovered in February 2024, exposed sensitive financial and personal data. The bank has since applied a software update to restrict unauthorized access.

Chase's solution

In response to the data breach, Chase took immediate action to restrict unauthorized access and address the software flaw that caused the issue. While specific enhanced security measures remain unclear, the bank offered affected individuals two years of free identity theft protection services and opened up their call center to handle any questions or inquiries from impacted participants. The incident highlights the importance of constant vigilance against hacking attempts and the need for robust security measures to protect sensitive information.

How do I know if I was affected?

Chase has not explicitly mentioned whether they reached out to affected users. However, if you are a Chase retirement plan member and are concerned about your data, you can visit HaveIBeenPwned to check if your credentials have been compromised in this or any other data breach.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep a close eye on your accounts for any suspicious activity. Report any unauthorized transactions or changes to your account information immediately.

For more specific help and instructions related to Chase's data breach, please contact Chase Customer Service directly.

Where can I go to learn more?

If you want to find more information on the Chase data breach, check out the following news articles: