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Concentra Data Breach: What & How It Happened?

Concentra Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In November 2023, Concentra, a healthcare services provider, experienced a data breach due to a cybersecurity event at their transcription service provider, Perry Johnson & Associates, Inc. (PJ&A). The breach affected certain information related to Concentra patients, and although it did not involve Concentra's computer network directly, the unauthorized access to data occurred through PJ&A. The event led to an investigation and data breach notifications being sent to affected individuals.

How many accounts were compromised?

The breach impacted data related to approximately 13.3 million individuals.

What data was leaked?

The data exposed in the breach included full names, dates of birth, addresses, medical record numbers, hospital account numbers, admission diagnoses, dates and times of service, and potentially Social Security numbers, insurance information, and clinical information.

How was Concentra hacked?

The unauthorized party gained access to Concentra's patient data by breaching the computer network of Perry Johnson & Associates, Inc. (PJ&A), a medical transcription service provider.

Concentra's solution

In response to the hack, Concentra took several measures to address the situation and prevent future incidents. Although specific enhanced security measures remain unclear, Concentra initiated its own investigation alongside PJ&A's investigation, which involved third-party cybersecurity specialists. Affected individuals were notified through data breach notification letters sent by PJ&A, and they were encouraged to take necessary actions to protect themselves from fraud or identity theft, such as consulting a data breach lawyer for guidance and exploring legal options.

How do I know if I was affected?

Concentra notified affected individuals through data breach notification letters sent by Perry Johnson & Associates, Inc. (PJ&A). If you believe you may have been affected by the Concentra data breach but have not received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts whenever possible. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep a close eye on your accounts for any suspicious activity. Report any unauthorized transactions or changes to your account information immediately.

For more specific help and instructions related to Concentra's data breach, please contact Concentra's support directly.

Where can I go to learn more?

If you want to find more information on the Concentra data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Concentra Data Breach: What & How It Happened?

Concentra Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In November 2023, Concentra, a healthcare services provider, experienced a data breach due to a cybersecurity event at their transcription service provider, Perry Johnson & Associates, Inc. (PJ&A). The breach affected certain information related to Concentra patients, and although it did not involve Concentra's computer network directly, the unauthorized access to data occurred through PJ&A. The event led to an investigation and data breach notifications being sent to affected individuals.

How many accounts were compromised?

The breach impacted data related to approximately 13.3 million individuals.

What data was leaked?

The data exposed in the breach included full names, dates of birth, addresses, medical record numbers, hospital account numbers, admission diagnoses, dates and times of service, and potentially Social Security numbers, insurance information, and clinical information.

How was Concentra hacked?

The unauthorized party gained access to Concentra's patient data by breaching the computer network of Perry Johnson & Associates, Inc. (PJ&A), a medical transcription service provider.

Concentra's solution

In response to the hack, Concentra took several measures to address the situation and prevent future incidents. Although specific enhanced security measures remain unclear, Concentra initiated its own investigation alongside PJ&A's investigation, which involved third-party cybersecurity specialists. Affected individuals were notified through data breach notification letters sent by PJ&A, and they were encouraged to take necessary actions to protect themselves from fraud or identity theft, such as consulting a data breach lawyer for guidance and exploring legal options.

How do I know if I was affected?

Concentra notified affected individuals through data breach notification letters sent by Perry Johnson & Associates, Inc. (PJ&A). If you believe you may have been affected by the Concentra data breach but have not received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts whenever possible. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep a close eye on your accounts for any suspicious activity. Report any unauthorized transactions or changes to your account information immediately.

For more specific help and instructions related to Concentra's data breach, please contact Concentra's support directly.

Where can I go to learn more?

If you want to find more information on the Concentra data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Concentra Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In November 2023, Concentra, a healthcare services provider, experienced a data breach due to a cybersecurity event at their transcription service provider, Perry Johnson & Associates, Inc. (PJ&A). The breach affected certain information related to Concentra patients, and although it did not involve Concentra's computer network directly, the unauthorized access to data occurred through PJ&A. The event led to an investigation and data breach notifications being sent to affected individuals.

How many accounts were compromised?

The breach impacted data related to approximately 13.3 million individuals.

What data was leaked?

The data exposed in the breach included full names, dates of birth, addresses, medical record numbers, hospital account numbers, admission diagnoses, dates and times of service, and potentially Social Security numbers, insurance information, and clinical information.

How was Concentra hacked?

The unauthorized party gained access to Concentra's patient data by breaching the computer network of Perry Johnson & Associates, Inc. (PJ&A), a medical transcription service provider.

Concentra's solution

In response to the hack, Concentra took several measures to address the situation and prevent future incidents. Although specific enhanced security measures remain unclear, Concentra initiated its own investigation alongside PJ&A's investigation, which involved third-party cybersecurity specialists. Affected individuals were notified through data breach notification letters sent by PJ&A, and they were encouraged to take necessary actions to protect themselves from fraud or identity theft, such as consulting a data breach lawyer for guidance and exploring legal options.

How do I know if I was affected?

Concentra notified affected individuals through data breach notification letters sent by Perry Johnson & Associates, Inc. (PJ&A). If you believe you may have been affected by the Concentra data breach but have not received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your accounts whenever possible. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep a close eye on your accounts for any suspicious activity. Report any unauthorized transactions or changes to your account information immediately.

For more specific help and instructions related to Concentra's data breach, please contact Concentra's support directly.

Where can I go to learn more?

If you want to find more information on the Concentra data breach, check out the following news articles: