Fidelity Data Breach: What & How It Happened?
Twingate Team
•
Jun 14, 2024
Fidelity Investments Life Insurance encountered an issue in October 2023 related to a third-party incident at Infosys McCamish Systems. The event impacted numerous customers, with personal information accessed by unauthorized individuals. This situation underscores the need for strong security measures and the potential vulnerabilities linked to third-party service providers.
How many accounts were compromised?
The breach impacted data related to more than 28,000 individuals.
What data was leaked?
The data exposed in the breach included names, states of residence, Social Security numbers, bank accounts and routing information, and dates of birth.
How was Fidelity hacked?
Based on the limited information available, the breach at Fidelity Investments Life Insurance was linked to a hack at third-party service provider Infosys McCamish Systems. The exact methods used by the hackers and the presence of any malware remain unclear, as the investigation is still ongoing with the assistance of outside experts.
Fidelity's solution
In response to the hack, Fidelity Investments Life Insurance took several measures to address the situation and prevent future incidents. They began notifying affected customers and emphasized the importance of protecting customer data. Although specific details about removing malware and backdoors or enhancing security protocols were not mentioned, Infosys McCamish Systems, the third-party service provider involved in the breach, retained outside experts to assist in the ongoing investigation. Fidelity also offers various security tools and features for customers, such as multi-factor authentication and Fidelity Access, to help protect their accounts and personal information.
How do I know if I was affected?
Fidelity Investments Life Insurance has notified customers believed to be affected by the breach. If you're a Fidelity customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to the appropriate financial institutions.
For more specific help and instructions related to Fidelity's data breach, please contact Fidelity's support directly.
Where can I go to learn more?
If you want to find more information on the Fidelity data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Fidelity Data Breach: What & How It Happened?
Twingate Team
•
Jun 14, 2024
Fidelity Investments Life Insurance encountered an issue in October 2023 related to a third-party incident at Infosys McCamish Systems. The event impacted numerous customers, with personal information accessed by unauthorized individuals. This situation underscores the need for strong security measures and the potential vulnerabilities linked to third-party service providers.
How many accounts were compromised?
The breach impacted data related to more than 28,000 individuals.
What data was leaked?
The data exposed in the breach included names, states of residence, Social Security numbers, bank accounts and routing information, and dates of birth.
How was Fidelity hacked?
Based on the limited information available, the breach at Fidelity Investments Life Insurance was linked to a hack at third-party service provider Infosys McCamish Systems. The exact methods used by the hackers and the presence of any malware remain unclear, as the investigation is still ongoing with the assistance of outside experts.
Fidelity's solution
In response to the hack, Fidelity Investments Life Insurance took several measures to address the situation and prevent future incidents. They began notifying affected customers and emphasized the importance of protecting customer data. Although specific details about removing malware and backdoors or enhancing security protocols were not mentioned, Infosys McCamish Systems, the third-party service provider involved in the breach, retained outside experts to assist in the ongoing investigation. Fidelity also offers various security tools and features for customers, such as multi-factor authentication and Fidelity Access, to help protect their accounts and personal information.
How do I know if I was affected?
Fidelity Investments Life Insurance has notified customers believed to be affected by the breach. If you're a Fidelity customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to the appropriate financial institutions.
For more specific help and instructions related to Fidelity's data breach, please contact Fidelity's support directly.
Where can I go to learn more?
If you want to find more information on the Fidelity data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Fidelity Data Breach: What & How It Happened?
Twingate Team
•
Jun 14, 2024
Fidelity Investments Life Insurance encountered an issue in October 2023 related to a third-party incident at Infosys McCamish Systems. The event impacted numerous customers, with personal information accessed by unauthorized individuals. This situation underscores the need for strong security measures and the potential vulnerabilities linked to third-party service providers.
How many accounts were compromised?
The breach impacted data related to more than 28,000 individuals.
What data was leaked?
The data exposed in the breach included names, states of residence, Social Security numbers, bank accounts and routing information, and dates of birth.
How was Fidelity hacked?
Based on the limited information available, the breach at Fidelity Investments Life Insurance was linked to a hack at third-party service provider Infosys McCamish Systems. The exact methods used by the hackers and the presence of any malware remain unclear, as the investigation is still ongoing with the assistance of outside experts.
Fidelity's solution
In response to the hack, Fidelity Investments Life Insurance took several measures to address the situation and prevent future incidents. They began notifying affected customers and emphasized the importance of protecting customer data. Although specific details about removing malware and backdoors or enhancing security protocols were not mentioned, Infosys McCamish Systems, the third-party service provider involved in the breach, retained outside experts to assist in the ongoing investigation. Fidelity also offers various security tools and features for customers, such as multi-factor authentication and Fidelity Access, to help protect their accounts and personal information.
How do I know if I was affected?
Fidelity Investments Life Insurance has notified customers believed to be affected by the breach. If you're a Fidelity customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to the appropriate financial institutions.
For more specific help and instructions related to Fidelity's data breach, please contact Fidelity's support directly.
Where can I go to learn more?
If you want to find more information on the Fidelity data breach, check out the following news articles:
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