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Fiserv Data Breach: What & How It Happened?

Fiserv Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In May 2023, Fiserv, a financial technology company, experienced a data breach due to issues with a third-party platform. This breach affected multiple organizations, including some financial institutions, leading to the exposure of sensitive information. Fiserv has been offering support to those impacted by the incident.

How many accounts were compromised?

The breach impacted data related to approximately 837,000 individuals.

What data was leaked?

The data exposed in the breach included personal details of Flagstar Bank customers, such as Social Security numbers.

How was Fiserv hacked?

Cybercriminals exploited a zero-day vulnerability in the MOVEit file transfer technology, leading to the data breach at Fiserv. The ransomware group Clop claimed responsibility for the attack, which affected numerous organizations and exposed the personal information of millions of individuals.

Fiserv's solution

In response to the hacking incident, Fiserv took action to remediate technical vulnerabilities and patch systems in accordance with the MOVEit software provider's guidelines. While specific enhanced security measures remain unclear, Fiserv has been providing affected clients with resources, including notification, identity and credit monitoring, and call center services to help mitigate the impact of the breach.

How do I know if I was affected?

Fiserv has notified customers believed to be affected by the breach. If you're a customer of an organization impacted by the Fiserv breach and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to your financial institution immediately.

For more specific help and instructions related to Fiserv's data breach, please contact Fiserv's support directly.

Where can I go to learn more?

If you want to find more information on the Fiserv data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Fiserv Data Breach: What & How It Happened?

Fiserv Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In May 2023, Fiserv, a financial technology company, experienced a data breach due to issues with a third-party platform. This breach affected multiple organizations, including some financial institutions, leading to the exposure of sensitive information. Fiserv has been offering support to those impacted by the incident.

How many accounts were compromised?

The breach impacted data related to approximately 837,000 individuals.

What data was leaked?

The data exposed in the breach included personal details of Flagstar Bank customers, such as Social Security numbers.

How was Fiserv hacked?

Cybercriminals exploited a zero-day vulnerability in the MOVEit file transfer technology, leading to the data breach at Fiserv. The ransomware group Clop claimed responsibility for the attack, which affected numerous organizations and exposed the personal information of millions of individuals.

Fiserv's solution

In response to the hacking incident, Fiserv took action to remediate technical vulnerabilities and patch systems in accordance with the MOVEit software provider's guidelines. While specific enhanced security measures remain unclear, Fiserv has been providing affected clients with resources, including notification, identity and credit monitoring, and call center services to help mitigate the impact of the breach.

How do I know if I was affected?

Fiserv has notified customers believed to be affected by the breach. If you're a customer of an organization impacted by the Fiserv breach and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to your financial institution immediately.

For more specific help and instructions related to Fiserv's data breach, please contact Fiserv's support directly.

Where can I go to learn more?

If you want to find more information on the Fiserv data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Fiserv Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In May 2023, Fiserv, a financial technology company, experienced a data breach due to issues with a third-party platform. This breach affected multiple organizations, including some financial institutions, leading to the exposure of sensitive information. Fiserv has been offering support to those impacted by the incident.

How many accounts were compromised?

The breach impacted data related to approximately 837,000 individuals.

What data was leaked?

The data exposed in the breach included personal details of Flagstar Bank customers, such as Social Security numbers.

How was Fiserv hacked?

Cybercriminals exploited a zero-day vulnerability in the MOVEit file transfer technology, leading to the data breach at Fiserv. The ransomware group Clop claimed responsibility for the attack, which affected numerous organizations and exposed the personal information of millions of individuals.

Fiserv's solution

In response to the hacking incident, Fiserv took action to remediate technical vulnerabilities and patch systems in accordance with the MOVEit software provider's guidelines. While specific enhanced security measures remain unclear, Fiserv has been providing affected clients with resources, including notification, identity and credit monitoring, and call center services to help mitigate the impact of the breach.

How do I know if I was affected?

Fiserv has notified customers believed to be affected by the breach. If you're a customer of an organization impacted by the Fiserv breach and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions to your financial institution immediately.

For more specific help and instructions related to Fiserv's data breach, please contact Fiserv's support directly.

Where can I go to learn more?

If you want to find more information on the Fiserv data breach, check out the following news articles: