Kroger Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In January 2021, Kroger, a supermarket chain, experienced unauthorized access to certain files due to a vulnerability in a third-party file transfer service. The incident affected a portion of Kroger's customers and involved the exposure of some non-sensitive information. The breach did not impact customer passwords or financial data.
How many accounts were compromised?
The breach impacted data related to approximately 3.82 million individuals.
What data was leaked?
The data exposed in the breach included HR data, pharmacy and clinic customer information, patient names, email addresses, and non-sensitive information such as loyalty program data for coupons and product discounts.
How was Kroger hacked?
The breach occurred when an unauthorized individual exploited a vulnerability in Accellion's file transfer service, gaining access to certain Kroger files. The incident was isolated to Accellion's services and did not involve Kroger's own IT systems. The specific methods used by the hackers remain unclear.
Kroger's solution
In response to the hack, Kroger took several measures to secure its platform and prevent future incidents. This included discontinuing the use of Accellion's services, reporting the incident to federal law enforcement, and initiating a forensic investigation to review the potential scope and impact of the incident. Kroger also notified impacted customers and associates directly by mail and offered credit monitoring to any impacted individual at no cost. To prevent future incidents, Kroger has taken steps to enhance its security measures, including conducting a forensic investigation to understand the scope and impact of the incident.
How do I know if I was affected?
Kroger has notified customers believed to be affected by the breach. If you're a Kroger customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For more specific help and instructions related to Kroger's data breach, please contact Kroger's Customer Service directly.
Where can I go to learn more?
If you want to find more information on the Kroger data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Kroger Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In January 2021, Kroger, a supermarket chain, experienced unauthorized access to certain files due to a vulnerability in a third-party file transfer service. The incident affected a portion of Kroger's customers and involved the exposure of some non-sensitive information. The breach did not impact customer passwords or financial data.
How many accounts were compromised?
The breach impacted data related to approximately 3.82 million individuals.
What data was leaked?
The data exposed in the breach included HR data, pharmacy and clinic customer information, patient names, email addresses, and non-sensitive information such as loyalty program data for coupons and product discounts.
How was Kroger hacked?
The breach occurred when an unauthorized individual exploited a vulnerability in Accellion's file transfer service, gaining access to certain Kroger files. The incident was isolated to Accellion's services and did not involve Kroger's own IT systems. The specific methods used by the hackers remain unclear.
Kroger's solution
In response to the hack, Kroger took several measures to secure its platform and prevent future incidents. This included discontinuing the use of Accellion's services, reporting the incident to federal law enforcement, and initiating a forensic investigation to review the potential scope and impact of the incident. Kroger also notified impacted customers and associates directly by mail and offered credit monitoring to any impacted individual at no cost. To prevent future incidents, Kroger has taken steps to enhance its security measures, including conducting a forensic investigation to understand the scope and impact of the incident.
How do I know if I was affected?
Kroger has notified customers believed to be affected by the breach. If you're a Kroger customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For more specific help and instructions related to Kroger's data breach, please contact Kroger's Customer Service directly.
Where can I go to learn more?
If you want to find more information on the Kroger data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Kroger Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In January 2021, Kroger, a supermarket chain, experienced unauthorized access to certain files due to a vulnerability in a third-party file transfer service. The incident affected a portion of Kroger's customers and involved the exposure of some non-sensitive information. The breach did not impact customer passwords or financial data.
How many accounts were compromised?
The breach impacted data related to approximately 3.82 million individuals.
What data was leaked?
The data exposed in the breach included HR data, pharmacy and clinic customer information, patient names, email addresses, and non-sensitive information such as loyalty program data for coupons and product discounts.
How was Kroger hacked?
The breach occurred when an unauthorized individual exploited a vulnerability in Accellion's file transfer service, gaining access to certain Kroger files. The incident was isolated to Accellion's services and did not involve Kroger's own IT systems. The specific methods used by the hackers remain unclear.
Kroger's solution
In response to the hack, Kroger took several measures to secure its platform and prevent future incidents. This included discontinuing the use of Accellion's services, reporting the incident to federal law enforcement, and initiating a forensic investigation to review the potential scope and impact of the incident. Kroger also notified impacted customers and associates directly by mail and offered credit monitoring to any impacted individual at no cost. To prevent future incidents, Kroger has taken steps to enhance its security measures, including conducting a forensic investigation to understand the scope and impact of the incident.
How do I know if I was affected?
Kroger has notified customers believed to be affected by the breach. If you're a Kroger customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For more specific help and instructions related to Kroger's data breach, please contact Kroger's Customer Service directly.
Where can I go to learn more?
If you want to find more information on the Kroger data breach, check out the following news articles:
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