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LensCrafters Data Breach: What & How It Happened?

LensCrafters Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In October 2021, LensCrafters, owned by Luxottica, experienced a data breach. The breach impacted multiple companies under Luxottica. The incident was linked to a security issue with a third-party contractor managing customer data. The exposed information included customer details such as names, contact information, and addresses. Luxottica had encountered similar incidents in other years as well.

How many accounts were compromised?

The breach impacted data related to 70 million individuals.

What data was leaked?

The data exposed in the breach included names, email addresses, phone numbers, physical addresses, and dates of birth.

How was LensCrafters hacked?

Attackers gained access to Luxottica's customer data through a security incident involving a third-party contractor responsible for managing the company's customer information. The specifics of the breach method remain unclear, as investigations are still ongoing.

LensCrafters's solution

In response to the hack, Luxottica took several measures to address the situation and prevent future incidents. The company confirmed the data breach and reported it to the FBI and the Italian Police. The owner of the website where the data was posted has been arrested, and Luxottica's investigation is still ongoing.

How do I know if I was affected?

LensCrafters has notified customers believed to be affected by the breach. If you're a LensCrafters customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.

For more specific help and instructions related to LensCrafters's data breach, please contact LensCrafters's support directly.

Where can I go to learn more?

If you want to find more information on the LensCrafters data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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LensCrafters Data Breach: What & How It Happened?

LensCrafters Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In October 2021, LensCrafters, owned by Luxottica, experienced a data breach. The breach impacted multiple companies under Luxottica. The incident was linked to a security issue with a third-party contractor managing customer data. The exposed information included customer details such as names, contact information, and addresses. Luxottica had encountered similar incidents in other years as well.

How many accounts were compromised?

The breach impacted data related to 70 million individuals.

What data was leaked?

The data exposed in the breach included names, email addresses, phone numbers, physical addresses, and dates of birth.

How was LensCrafters hacked?

Attackers gained access to Luxottica's customer data through a security incident involving a third-party contractor responsible for managing the company's customer information. The specifics of the breach method remain unclear, as investigations are still ongoing.

LensCrafters's solution

In response to the hack, Luxottica took several measures to address the situation and prevent future incidents. The company confirmed the data breach and reported it to the FBI and the Italian Police. The owner of the website where the data was posted has been arrested, and Luxottica's investigation is still ongoing.

How do I know if I was affected?

LensCrafters has notified customers believed to be affected by the breach. If you're a LensCrafters customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.

For more specific help and instructions related to LensCrafters's data breach, please contact LensCrafters's support directly.

Where can I go to learn more?

If you want to find more information on the LensCrafters data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

LensCrafters Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In October 2021, LensCrafters, owned by Luxottica, experienced a data breach. The breach impacted multiple companies under Luxottica. The incident was linked to a security issue with a third-party contractor managing customer data. The exposed information included customer details such as names, contact information, and addresses. Luxottica had encountered similar incidents in other years as well.

How many accounts were compromised?

The breach impacted data related to 70 million individuals.

What data was leaked?

The data exposed in the breach included names, email addresses, phone numbers, physical addresses, and dates of birth.

How was LensCrafters hacked?

Attackers gained access to Luxottica's customer data through a security incident involving a third-party contractor responsible for managing the company's customer information. The specifics of the breach method remain unclear, as investigations are still ongoing.

LensCrafters's solution

In response to the hack, Luxottica took several measures to address the situation and prevent future incidents. The company confirmed the data breach and reported it to the FBI and the Italian Police. The owner of the website where the data was posted has been arrested, and Luxottica's investigation is still ongoing.

How do I know if I was affected?

LensCrafters has notified customers believed to be affected by the breach. If you're a LensCrafters customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.

For more specific help and instructions related to LensCrafters's data breach, please contact LensCrafters's support directly.

Where can I go to learn more?

If you want to find more information on the LensCrafters data breach, check out the following news articles: