LifeLabs Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
LifeLabs, a Canadian healthcare services provider, experienced a notable event in November 2019. This incident involved unauthorized access to their database, affecting the personal information of many customers. The company took action to address the situation, which subsequently led to a class action lawsuit settled in October 2023.
How many accounts were compromised?
The breach impacted data related to approximately 15 million individuals.
What data was leaked?
The data exposed in the breach included names, addresses, emails, dates of birth, provincial health card numbers, customer login IDs, passwords, and confidential test requisitions or test results for some individuals.
How was LifeLabs hacked?
The exact methods used by hackers in the LifeLabs data breach remain unclear. However, the breach resulted in the extraction of personal information for approximately 15 million Canadians, including sensitive health data. Investigations revealed that LifeLabs failed to implement adequate safeguard measures and technology security policies to protect personal information, and the company accumulated more personal health data than necessary.
LifeLabs's solution
In response to the hacking incident, LifeLabs took several measures to enhance its security and prevent future breaches. The company employed a third-party professional services firm to assess its cyberattack response and the efficiency of its security program. LifeLabs also engaged external cybersecurity teams to monitor the dark web and other online information related to the data breach. While specific details about the enhanced security measures remain unclear, these actions demonstrate LifeLabs' commitment to improving its cybersecurity posture following the breach.
How do I know if I was affected?
LifeLabs notified customers believed to be affected by the breach. If you're a LifeLabs customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For more specific help and instructions related to LifeLabs's data breach, please contact LifeLabs support directly.
Where can I go to learn more?
If you want to find more information on the LifeLabs data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
LifeLabs Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
LifeLabs, a Canadian healthcare services provider, experienced a notable event in November 2019. This incident involved unauthorized access to their database, affecting the personal information of many customers. The company took action to address the situation, which subsequently led to a class action lawsuit settled in October 2023.
How many accounts were compromised?
The breach impacted data related to approximately 15 million individuals.
What data was leaked?
The data exposed in the breach included names, addresses, emails, dates of birth, provincial health card numbers, customer login IDs, passwords, and confidential test requisitions or test results for some individuals.
How was LifeLabs hacked?
The exact methods used by hackers in the LifeLabs data breach remain unclear. However, the breach resulted in the extraction of personal information for approximately 15 million Canadians, including sensitive health data. Investigations revealed that LifeLabs failed to implement adequate safeguard measures and technology security policies to protect personal information, and the company accumulated more personal health data than necessary.
LifeLabs's solution
In response to the hacking incident, LifeLabs took several measures to enhance its security and prevent future breaches. The company employed a third-party professional services firm to assess its cyberattack response and the efficiency of its security program. LifeLabs also engaged external cybersecurity teams to monitor the dark web and other online information related to the data breach. While specific details about the enhanced security measures remain unclear, these actions demonstrate LifeLabs' commitment to improving its cybersecurity posture following the breach.
How do I know if I was affected?
LifeLabs notified customers believed to be affected by the breach. If you're a LifeLabs customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For more specific help and instructions related to LifeLabs's data breach, please contact LifeLabs support directly.
Where can I go to learn more?
If you want to find more information on the LifeLabs data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
LifeLabs Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
LifeLabs, a Canadian healthcare services provider, experienced a notable event in November 2019. This incident involved unauthorized access to their database, affecting the personal information of many customers. The company took action to address the situation, which subsequently led to a class action lawsuit settled in October 2023.
How many accounts were compromised?
The breach impacted data related to approximately 15 million individuals.
What data was leaked?
The data exposed in the breach included names, addresses, emails, dates of birth, provincial health card numbers, customer login IDs, passwords, and confidential test requisitions or test results for some individuals.
How was LifeLabs hacked?
The exact methods used by hackers in the LifeLabs data breach remain unclear. However, the breach resulted in the extraction of personal information for approximately 15 million Canadians, including sensitive health data. Investigations revealed that LifeLabs failed to implement adequate safeguard measures and technology security policies to protect personal information, and the company accumulated more personal health data than necessary.
LifeLabs's solution
In response to the hacking incident, LifeLabs took several measures to enhance its security and prevent future breaches. The company employed a third-party professional services firm to assess its cyberattack response and the efficiency of its security program. LifeLabs also engaged external cybersecurity teams to monitor the dark web and other online information related to the data breach. While specific details about the enhanced security measures remain unclear, these actions demonstrate LifeLabs' commitment to improving its cybersecurity posture following the breach.
How do I know if I was affected?
LifeLabs notified customers believed to be affected by the breach. If you're a LifeLabs customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For more specific help and instructions related to LifeLabs's data breach, please contact LifeLabs support directly.
Where can I go to learn more?
If you want to find more information on the LifeLabs data breach, check out the following news articles:
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