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Raptor Data Breach: What & How It Happened?

Raptor Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In January 2024, Raptor Technologies, a school safety software company, experienced a significant data breach. The breach involved the exposure of millions of records, including sensitive data and personal information of students, parents, and staff. Raptor Technologies provides services to many school districts across the country, highlighting the importance of robust cybersecurity measures in protecting sensitive data.

How many accounts were compromised?

The breach impacted data related to over 4 million school records.

What data was leaked?

The data exposed in the breach included school lockdown plans, student medical records, information on students flagged as posing a threat on campus, evacuation plans, court documents outlining family abuse and restraining orders, names and ID numbers of staff, parents, guardians, and students, details about school security measures, drivers licenses of school visitors, active shooter response plans, campus maps and CCTV locations, locations and descriptions of "safe rooms," emergency contact lists, layouts of schools or classrooms, infrastructure issues, monthly drills, safety protocol violations, background check details, and information on at-risk students.

How was Raptor hacked?

The Raptor Technologies data breach occurred due to the inadvertent exposure of sensitive information online, rather than a hacking attempt. The company had published PDFs containing private student records and other sensitive data on an open website, making them accessible by simply pasting the file name into an internet browser. The issue was resolved after the company secured the database, but the duration of exposure and potential unauthorized access remain unclear.

Raptor's solution

In response to the data breach, Raptor Technologies took several measures to secure its platform and prevent future incidents. This included patching the cybersecurity leak, monitoring the web for any evidence of data misuse, and ensuring that any individuals whose personal information could have been affected are appropriately notified. The company also emphasizes that its security protocols are rigorously tested by third-party reviewers. However, details on the removal of malware and backdoors, collaboration with cybersecurity experts, and encouragement to change passwords remain unclear.

How do I know if I was affected?

Raptor Technologies has not explicitly mentioned reaching out to affected users. However, if you believe you may have been affected by the breach and haven't received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.

Where can I go to learn more?

If you want to find more information on the Raptor data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Raptor Data Breach: What & How It Happened?

Raptor Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In January 2024, Raptor Technologies, a school safety software company, experienced a significant data breach. The breach involved the exposure of millions of records, including sensitive data and personal information of students, parents, and staff. Raptor Technologies provides services to many school districts across the country, highlighting the importance of robust cybersecurity measures in protecting sensitive data.

How many accounts were compromised?

The breach impacted data related to over 4 million school records.

What data was leaked?

The data exposed in the breach included school lockdown plans, student medical records, information on students flagged as posing a threat on campus, evacuation plans, court documents outlining family abuse and restraining orders, names and ID numbers of staff, parents, guardians, and students, details about school security measures, drivers licenses of school visitors, active shooter response plans, campus maps and CCTV locations, locations and descriptions of "safe rooms," emergency contact lists, layouts of schools or classrooms, infrastructure issues, monthly drills, safety protocol violations, background check details, and information on at-risk students.

How was Raptor hacked?

The Raptor Technologies data breach occurred due to the inadvertent exposure of sensitive information online, rather than a hacking attempt. The company had published PDFs containing private student records and other sensitive data on an open website, making them accessible by simply pasting the file name into an internet browser. The issue was resolved after the company secured the database, but the duration of exposure and potential unauthorized access remain unclear.

Raptor's solution

In response to the data breach, Raptor Technologies took several measures to secure its platform and prevent future incidents. This included patching the cybersecurity leak, monitoring the web for any evidence of data misuse, and ensuring that any individuals whose personal information could have been affected are appropriately notified. The company also emphasizes that its security protocols are rigorously tested by third-party reviewers. However, details on the removal of malware and backdoors, collaboration with cybersecurity experts, and encouragement to change passwords remain unclear.

How do I know if I was affected?

Raptor Technologies has not explicitly mentioned reaching out to affected users. However, if you believe you may have been affected by the breach and haven't received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.

Where can I go to learn more?

If you want to find more information on the Raptor data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Raptor Data Breach: What & How It Happened?

Twingate Team

Jun 20, 2024

In January 2024, Raptor Technologies, a school safety software company, experienced a significant data breach. The breach involved the exposure of millions of records, including sensitive data and personal information of students, parents, and staff. Raptor Technologies provides services to many school districts across the country, highlighting the importance of robust cybersecurity measures in protecting sensitive data.

How many accounts were compromised?

The breach impacted data related to over 4 million school records.

What data was leaked?

The data exposed in the breach included school lockdown plans, student medical records, information on students flagged as posing a threat on campus, evacuation plans, court documents outlining family abuse and restraining orders, names and ID numbers of staff, parents, guardians, and students, details about school security measures, drivers licenses of school visitors, active shooter response plans, campus maps and CCTV locations, locations and descriptions of "safe rooms," emergency contact lists, layouts of schools or classrooms, infrastructure issues, monthly drills, safety protocol violations, background check details, and information on at-risk students.

How was Raptor hacked?

The Raptor Technologies data breach occurred due to the inadvertent exposure of sensitive information online, rather than a hacking attempt. The company had published PDFs containing private student records and other sensitive data on an open website, making them accessible by simply pasting the file name into an internet browser. The issue was resolved after the company secured the database, but the duration of exposure and potential unauthorized access remain unclear.

Raptor's solution

In response to the data breach, Raptor Technologies took several measures to secure its platform and prevent future incidents. This included patching the cybersecurity leak, monitoring the web for any evidence of data misuse, and ensuring that any individuals whose personal information could have been affected are appropriately notified. The company also emphasizes that its security protocols are rigorously tested by third-party reviewers. However, details on the removal of malware and backdoors, collaboration with cybersecurity experts, and encouragement to change passwords remain unclear.

How do I know if I was affected?

Raptor Technologies has not explicitly mentioned reaching out to affected users. However, if you believe you may have been affected by the breach and haven't received a notification, you can visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.

Where can I go to learn more?

If you want to find more information on the Raptor data breach, check out the following news articles: