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Samsung Data Breach: What & How It Happened?

Samsung Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

Samsung experienced a data breach that was publicly disclosed in November 2023. The breach affected customers who made purchases from Samsung's UK online store between June 2019 and June 2020. Unauthorized access to personal information, such as names, phone numbers, and addresses, was obtained through a vulnerability in a third-party app used by Samsung. This incident marked the third data breach that Samsung had disclosed in the past two years.

How many accounts were compromised?

The exact number of compromised accounts or users in the Samsung data breach has not been disclosed in the available sources.

What data was leaked?

The data exposed in the breach included names, phone numbers, postal addresses, and email addresses of Samsung U.K. e-store customers.

How was Samsung hacked?

Hackers exploited a vulnerability in an unnamed third-party business application used by Samsung, gaining unauthorized access to personal information of U.K. e-store customers. The breach occurred between July 1, 2019, and June 30, 2020, but the exact method used by the hackers to infiltrate Samsung's systems remains unclear.

Samsung's solution

In response to the hack, Samsung followed their data breach response process, which includes assessing the breach, creating a remedial plan, implementing emergency measures, and establishing measures to prevent future incidents. They also promptly notified affected users and reported the breach to relevant authorities, such as the U.K.'s Information Commissioner's Office (ICO). While specific security measures taken by Samsung were not detailed, their commitment to privacy and data protection suggests that they took necessary actions to secure their platform and prevent similar incidents in the future.

How do I know if I was affected?

Samsung reached out to affected users following the data breach. If you're a Samsung U.K. e-store customer and haven't received a notification, you may visit Have I Been Pwned to check if your credentials were affected.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized access or transactions to the respective service providers.

For more specific help and instructions related to Samsung's data breach, please contact Samsung support directly.

Where can I go to learn more?

If you want to find more information on the Samsung data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Samsung Data Breach: What & How It Happened?

Samsung Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

Samsung experienced a data breach that was publicly disclosed in November 2023. The breach affected customers who made purchases from Samsung's UK online store between June 2019 and June 2020. Unauthorized access to personal information, such as names, phone numbers, and addresses, was obtained through a vulnerability in a third-party app used by Samsung. This incident marked the third data breach that Samsung had disclosed in the past two years.

How many accounts were compromised?

The exact number of compromised accounts or users in the Samsung data breach has not been disclosed in the available sources.

What data was leaked?

The data exposed in the breach included names, phone numbers, postal addresses, and email addresses of Samsung U.K. e-store customers.

How was Samsung hacked?

Hackers exploited a vulnerability in an unnamed third-party business application used by Samsung, gaining unauthorized access to personal information of U.K. e-store customers. The breach occurred between July 1, 2019, and June 30, 2020, but the exact method used by the hackers to infiltrate Samsung's systems remains unclear.

Samsung's solution

In response to the hack, Samsung followed their data breach response process, which includes assessing the breach, creating a remedial plan, implementing emergency measures, and establishing measures to prevent future incidents. They also promptly notified affected users and reported the breach to relevant authorities, such as the U.K.'s Information Commissioner's Office (ICO). While specific security measures taken by Samsung were not detailed, their commitment to privacy and data protection suggests that they took necessary actions to secure their platform and prevent similar incidents in the future.

How do I know if I was affected?

Samsung reached out to affected users following the data breach. If you're a Samsung U.K. e-store customer and haven't received a notification, you may visit Have I Been Pwned to check if your credentials were affected.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized access or transactions to the respective service providers.

For more specific help and instructions related to Samsung's data breach, please contact Samsung support directly.

Where can I go to learn more?

If you want to find more information on the Samsung data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Samsung Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

Samsung experienced a data breach that was publicly disclosed in November 2023. The breach affected customers who made purchases from Samsung's UK online store between June 2019 and June 2020. Unauthorized access to personal information, such as names, phone numbers, and addresses, was obtained through a vulnerability in a third-party app used by Samsung. This incident marked the third data breach that Samsung had disclosed in the past two years.

How many accounts were compromised?

The exact number of compromised accounts or users in the Samsung data breach has not been disclosed in the available sources.

What data was leaked?

The data exposed in the breach included names, phone numbers, postal addresses, and email addresses of Samsung U.K. e-store customers.

How was Samsung hacked?

Hackers exploited a vulnerability in an unnamed third-party business application used by Samsung, gaining unauthorized access to personal information of U.K. e-store customers. The breach occurred between July 1, 2019, and June 30, 2020, but the exact method used by the hackers to infiltrate Samsung's systems remains unclear.

Samsung's solution

In response to the hack, Samsung followed their data breach response process, which includes assessing the breach, creating a remedial plan, implementing emergency measures, and establishing measures to prevent future incidents. They also promptly notified affected users and reported the breach to relevant authorities, such as the U.K.'s Information Commissioner's Office (ICO). While specific security measures taken by Samsung were not detailed, their commitment to privacy and data protection suggests that they took necessary actions to secure their platform and prevent similar incidents in the future.

How do I know if I was affected?

Samsung reached out to affected users following the data breach. If you're a Samsung U.K. e-store customer and haven't received a notification, you may visit Have I Been Pwned to check if your credentials were affected.

What should affected users do?

In general, affected users should:

  • Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized access or transactions to the respective service providers.

For more specific help and instructions related to Samsung's data breach, please contact Samsung support directly.

Where can I go to learn more?

If you want to find more information on the Samsung data breach, check out the following news articles: