Ticketfly Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
In May 2018, Ticketfly experienced a data breach. The incident resulted in unauthorized exposure of user accounts. The company's website was offline for days, and affected users were advised to change their passwords and be cautious of potential threats.
How many accounts were compromised?
The breach impacted data related to approximately 27 million individuals.
What data was leaked?
The data exposed in the breach included email addresses, names, phone numbers, physical addresses, and potentially encrypted passwords of Ticketfly clients.
How was Ticketfly hacked?
The attacker exploited a WordPress vulnerability in Ticketfly's blog, gaining unauthorized access to the platform. They then replaced the website's homepage with a message and demanded a ransom, which was not met. Consequently, the breached data, including email addresses, names, phone numbers, and physical addresses, was posted online. The exact methods used by the hacker remain unclear.
Ticketfly's solution
In response to the hack, Ticketfly took several measures to secure its platform and prevent future incidents. The company consulted with third-party forensic cybersecurity experts, took their website offline, assessed the damages, and worked on bringing back all affected services online. Additionally, Ticketfly issued a mandatory password reset for all users to protect them from account takeovers. The specific details about the enhanced security measures remain unclear.
How do I know if I was affected?
Ticketfly reached out to affected users following the breach. If you were a Ticketfly customer and did not receive a notification, you can visit Have I Been Pwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and any other important online accounts. Consider enabling this additional security feature to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Ticketfly's data breach, please contact Ticketfly's support directly.
Where can I go to learn more?
If you want to find more information on the Ticketfly data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Ticketfly Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
In May 2018, Ticketfly experienced a data breach. The incident resulted in unauthorized exposure of user accounts. The company's website was offline for days, and affected users were advised to change their passwords and be cautious of potential threats.
How many accounts were compromised?
The breach impacted data related to approximately 27 million individuals.
What data was leaked?
The data exposed in the breach included email addresses, names, phone numbers, physical addresses, and potentially encrypted passwords of Ticketfly clients.
How was Ticketfly hacked?
The attacker exploited a WordPress vulnerability in Ticketfly's blog, gaining unauthorized access to the platform. They then replaced the website's homepage with a message and demanded a ransom, which was not met. Consequently, the breached data, including email addresses, names, phone numbers, and physical addresses, was posted online. The exact methods used by the hacker remain unclear.
Ticketfly's solution
In response to the hack, Ticketfly took several measures to secure its platform and prevent future incidents. The company consulted with third-party forensic cybersecurity experts, took their website offline, assessed the damages, and worked on bringing back all affected services online. Additionally, Ticketfly issued a mandatory password reset for all users to protect them from account takeovers. The specific details about the enhanced security measures remain unclear.
How do I know if I was affected?
Ticketfly reached out to affected users following the breach. If you were a Ticketfly customer and did not receive a notification, you can visit Have I Been Pwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and any other important online accounts. Consider enabling this additional security feature to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Ticketfly's data breach, please contact Ticketfly's support directly.
Where can I go to learn more?
If you want to find more information on the Ticketfly data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Ticketfly Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
In May 2018, Ticketfly experienced a data breach. The incident resulted in unauthorized exposure of user accounts. The company's website was offline for days, and affected users were advised to change their passwords and be cautious of potential threats.
How many accounts were compromised?
The breach impacted data related to approximately 27 million individuals.
What data was leaked?
The data exposed in the breach included email addresses, names, phone numbers, physical addresses, and potentially encrypted passwords of Ticketfly clients.
How was Ticketfly hacked?
The attacker exploited a WordPress vulnerability in Ticketfly's blog, gaining unauthorized access to the platform. They then replaced the website's homepage with a message and demanded a ransom, which was not met. Consequently, the breached data, including email addresses, names, phone numbers, and physical addresses, was posted online. The exact methods used by the hacker remain unclear.
Ticketfly's solution
In response to the hack, Ticketfly took several measures to secure its platform and prevent future incidents. The company consulted with third-party forensic cybersecurity experts, took their website offline, assessed the damages, and worked on bringing back all affected services online. Additionally, Ticketfly issued a mandatory password reset for all users to protect them from account takeovers. The specific details about the enhanced security measures remain unclear.
How do I know if I was affected?
Ticketfly reached out to affected users following the breach. If you were a Ticketfly customer and did not receive a notification, you can visit Have I Been Pwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and any other important online accounts. Consider enabling this additional security feature to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Ticketfly's data breach, please contact Ticketfly's support directly.
Where can I go to learn more?
If you want to find more information on the Ticketfly data breach, check out the following news articles:
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