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Transamerica Data Breach: What & How It Happened?

Transamerica Data Breach: What & How It Happened?

Twingate Team

Jun 28, 2024

On December 28, 2023, WebTPA detected a data breach affecting Transamerica customers. Unauthorized access occurred between April 18 and April 23, 2023. WebTPA took immediate action to investigate and secure their network, notifying relevant parties and offering identity monitoring services to those potentially impacted.

How many accounts were compromised?

The data breach involving WebTPA, which affected Transamerica customers, resulted in the compromise of approximately 10 million accounts.

What data was leaked?

The data exposed in the breach involved customer data, potentially including personal and sensitive information.

How was Transamerica hacked?

The unauthorized actor breached the ID by gaining access to WebTPA's network, potentially impacting Transamerica customer data. The specific methods used by the hackers and the details of the investigation remain unclear.

Transamerica's solution

In response to the data breach, Transamerica took steps to address the situation and protect its customers. While specific enhanced security measures remain unclear, the company ensured that WebTPA notified affected customers and offered them access to credit monitoring and identity restoration services at no cost. These services include fraud consultation and identity theft restoration, aiming to mitigate potential risks and damages caused by the hacking incident.

How do I know if I was affected?

Transamerica has ensured that WebTPA notified customers believed to be affected by the breach. If you're a Transamerica customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any accounts that offer this additional security feature. Consider enabling this on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or financial institution.

For more specific help and instructions regarding Transamerica's data breach, please contact Transamerica Customer Support directly.

Where can I go to learn more?

If you want to find more information on the Transamerica data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Transamerica Data Breach: What & How It Happened?

Transamerica Data Breach: What & How It Happened?

Twingate Team

Jun 28, 2024

On December 28, 2023, WebTPA detected a data breach affecting Transamerica customers. Unauthorized access occurred between April 18 and April 23, 2023. WebTPA took immediate action to investigate and secure their network, notifying relevant parties and offering identity monitoring services to those potentially impacted.

How many accounts were compromised?

The data breach involving WebTPA, which affected Transamerica customers, resulted in the compromise of approximately 10 million accounts.

What data was leaked?

The data exposed in the breach involved customer data, potentially including personal and sensitive information.

How was Transamerica hacked?

The unauthorized actor breached the ID by gaining access to WebTPA's network, potentially impacting Transamerica customer data. The specific methods used by the hackers and the details of the investigation remain unclear.

Transamerica's solution

In response to the data breach, Transamerica took steps to address the situation and protect its customers. While specific enhanced security measures remain unclear, the company ensured that WebTPA notified affected customers and offered them access to credit monitoring and identity restoration services at no cost. These services include fraud consultation and identity theft restoration, aiming to mitigate potential risks and damages caused by the hacking incident.

How do I know if I was affected?

Transamerica has ensured that WebTPA notified customers believed to be affected by the breach. If you're a Transamerica customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any accounts that offer this additional security feature. Consider enabling this on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or financial institution.

For more specific help and instructions regarding Transamerica's data breach, please contact Transamerica Customer Support directly.

Where can I go to learn more?

If you want to find more information on the Transamerica data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Transamerica Data Breach: What & How It Happened?

Twingate Team

Jun 28, 2024

On December 28, 2023, WebTPA detected a data breach affecting Transamerica customers. Unauthorized access occurred between April 18 and April 23, 2023. WebTPA took immediate action to investigate and secure their network, notifying relevant parties and offering identity monitoring services to those potentially impacted.

How many accounts were compromised?

The data breach involving WebTPA, which affected Transamerica customers, resulted in the compromise of approximately 10 million accounts.

What data was leaked?

The data exposed in the breach involved customer data, potentially including personal and sensitive information.

How was Transamerica hacked?

The unauthorized actor breached the ID by gaining access to WebTPA's network, potentially impacting Transamerica customer data. The specific methods used by the hackers and the details of the investigation remain unclear.

Transamerica's solution

In response to the data breach, Transamerica took steps to address the situation and protect its customers. While specific enhanced security measures remain unclear, the company ensured that WebTPA notified affected customers and offered them access to credit monitoring and identity restoration services at no cost. These services include fraud consultation and identity theft restoration, aiming to mitigate potential risks and damages caused by the hacking incident.

How do I know if I was affected?

Transamerica has ensured that WebTPA notified customers believed to be affected by the breach. If you're a Transamerica customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on any accounts that offer this additional security feature. Consider enabling this on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or financial institution.

For more specific help and instructions regarding Transamerica's data breach, please contact Transamerica Customer Support directly.

Where can I go to learn more?

If you want to find more information on the Transamerica data breach, check out the following news articles: