Wellnow Urgent Care Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
WellNow Urgent Care, a healthcare provider, faced a data breach in April 2023. The incident involved a ransomware attack, which led to unauthorized access to patient information. A class action lawsuit was filed against WellNow Urgent Care and its parent company, The Aspen Group, alleging inadequate security measures to protect patient data. The breach affected patients of both WellNow Urgent Care and Aspen Dental, another brand under The Aspen Group.
How many accounts were compromised?
The breach impacted data related to an unspecified number of individuals, affecting patients who used WellNow Urgent Care and Aspen Dental services.
What data was leaked?
The data compromised in the breach encompassed names, dates of birth, health information, health insurance information, financial information, biometric data, social security numbers, driver's license/state ID numbers, passport numbers, military ID numbers, usernames and passwords, and other sensitive information.
How was Wellnow Urgent Care hacked?
The attackers executed a ransomware attack to gain unauthorized access to patients' personal information. Specific details on the infiltration methods and whether any backdoor entry points or malware were involved remain unclear.
Wellnow Urgent Care's solution
In response to the data breach, WellNow Urgent Care took several measures to enhance their security and prevent future hacking incidents. These actions included increasing monitoring of the impacted networks, improving access controls, and hardening their systems. WellNow also immediately investigated the incident with the assistance of external cybersecurity experts to determine the scope of the breach and restore operations of their systems. While personal information was exposed, they have obtained assurance that the unauthorized third party no longer possesses WellNow documents and have no evidence of misuse of the exposed data.
How do I know if I was affected?
WellNow Urgent Care notified affected patients about the breach. If you are a patient of WellNow Urgent Care or Aspen Dental and have not received a notification, you can visit HaveIBeenPwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions or changes immediately.
For more specific help and instructions related to WellNow Urgent Care's data breach, please contact WellNow Urgent Care's support directly.
Where can I go to learn more?
For more information on the WellNow Urgent Care data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Wellnow Urgent Care Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
WellNow Urgent Care, a healthcare provider, faced a data breach in April 2023. The incident involved a ransomware attack, which led to unauthorized access to patient information. A class action lawsuit was filed against WellNow Urgent Care and its parent company, The Aspen Group, alleging inadequate security measures to protect patient data. The breach affected patients of both WellNow Urgent Care and Aspen Dental, another brand under The Aspen Group.
How many accounts were compromised?
The breach impacted data related to an unspecified number of individuals, affecting patients who used WellNow Urgent Care and Aspen Dental services.
What data was leaked?
The data compromised in the breach encompassed names, dates of birth, health information, health insurance information, financial information, biometric data, social security numbers, driver's license/state ID numbers, passport numbers, military ID numbers, usernames and passwords, and other sensitive information.
How was Wellnow Urgent Care hacked?
The attackers executed a ransomware attack to gain unauthorized access to patients' personal information. Specific details on the infiltration methods and whether any backdoor entry points or malware were involved remain unclear.
Wellnow Urgent Care's solution
In response to the data breach, WellNow Urgent Care took several measures to enhance their security and prevent future hacking incidents. These actions included increasing monitoring of the impacted networks, improving access controls, and hardening their systems. WellNow also immediately investigated the incident with the assistance of external cybersecurity experts to determine the scope of the breach and restore operations of their systems. While personal information was exposed, they have obtained assurance that the unauthorized third party no longer possesses WellNow documents and have no evidence of misuse of the exposed data.
How do I know if I was affected?
WellNow Urgent Care notified affected patients about the breach. If you are a patient of WellNow Urgent Care or Aspen Dental and have not received a notification, you can visit HaveIBeenPwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions or changes immediately.
For more specific help and instructions related to WellNow Urgent Care's data breach, please contact WellNow Urgent Care's support directly.
Where can I go to learn more?
For more information on the WellNow Urgent Care data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Wellnow Urgent Care Data Breach: What & How It Happened?
Twingate Team
•
Jun 28, 2024
WellNow Urgent Care, a healthcare provider, faced a data breach in April 2023. The incident involved a ransomware attack, which led to unauthorized access to patient information. A class action lawsuit was filed against WellNow Urgent Care and its parent company, The Aspen Group, alleging inadequate security measures to protect patient data. The breach affected patients of both WellNow Urgent Care and Aspen Dental, another brand under The Aspen Group.
How many accounts were compromised?
The breach impacted data related to an unspecified number of individuals, affecting patients who used WellNow Urgent Care and Aspen Dental services.
What data was leaked?
The data compromised in the breach encompassed names, dates of birth, health information, health insurance information, financial information, biometric data, social security numbers, driver's license/state ID numbers, passport numbers, military ID numbers, usernames and passwords, and other sensitive information.
How was Wellnow Urgent Care hacked?
The attackers executed a ransomware attack to gain unauthorized access to patients' personal information. Specific details on the infiltration methods and whether any backdoor entry points or malware were involved remain unclear.
Wellnow Urgent Care's solution
In response to the data breach, WellNow Urgent Care took several measures to enhance their security and prevent future hacking incidents. These actions included increasing monitoring of the impacted networks, improving access controls, and hardening their systems. WellNow also immediately investigated the incident with the assistance of external cybersecurity experts to determine the scope of the breach and restore operations of their systems. While personal information was exposed, they have obtained assurance that the unauthorized third party no longer possesses WellNow documents and have no evidence of misuse of the exposed data.
How do I know if I was affected?
WellNow Urgent Care notified affected patients about the breach. If you are a patient of WellNow Urgent Care or Aspen Dental and have not received a notification, you can visit HaveIBeenPwned to check if your credentials were affected.
What should affected users do?
In general, affected users should:
Change Your Passwords: Immediately update your passwords for all affected accounts. Make sure the new passwords are strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on all affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized transactions or changes immediately.
For more specific help and instructions related to WellNow Urgent Care's data breach, please contact WellNow Urgent Care's support directly.
Where can I go to learn more?
For more information on the WellNow Urgent Care data breach, check out the following news articles:
Solutions
Solutions
The VPN replacement your workforce will love.
Solutions