Wyze Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In February 2024, Wyze, a smart home device company, experienced a security incident affecting its products. This followed a similar incident in September 2023, involving unauthorized access to user data.
How many accounts were compromised?
The breach impacted data related to 13,000 individuals.
What data was leaked?
The data exposed in the breach included images, video footage, and access video from other people's security cameras.
How was Wyze hacked?
The ID breach occurred during Wyze's attempt to restore its cameras after an outage, which led to customers seeing images and video footage from other users' cameras. This was not a result of hackers, but rather a third-party caching client library that mixed up device ID and user ID mapping, connecting data to incorrect accounts.
Wyze's solution
In response to the hacking incident, Wyze took several measures to enhance its security and prevent future breaches. The company added an additional layer of verification before users can view images or footage from the Events tab and modified their system to bypass caching for checks on user-device relationships. Wyze is also planning to add engineering staff to address security concerns and is working on identifying new client libraries that are thoroughly stress-tested for extreme events.
How do I know if I was affected?
Wyze has notified customers believed to be affected by the breach. If you're a Wyze customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized access or transactions to the respective service providers.
For more specific help and instructions related to Wyze's data breach, please contact Wyze's support directly.
Where can I go to learn more?
If you want to find more information on the Wyze data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Wyze Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In February 2024, Wyze, a smart home device company, experienced a security incident affecting its products. This followed a similar incident in September 2023, involving unauthorized access to user data.
How many accounts were compromised?
The breach impacted data related to 13,000 individuals.
What data was leaked?
The data exposed in the breach included images, video footage, and access video from other people's security cameras.
How was Wyze hacked?
The ID breach occurred during Wyze's attempt to restore its cameras after an outage, which led to customers seeing images and video footage from other users' cameras. This was not a result of hackers, but rather a third-party caching client library that mixed up device ID and user ID mapping, connecting data to incorrect accounts.
Wyze's solution
In response to the hacking incident, Wyze took several measures to enhance its security and prevent future breaches. The company added an additional layer of verification before users can view images or footage from the Events tab and modified their system to bypass caching for checks on user-device relationships. Wyze is also planning to add engineering staff to address security concerns and is working on identifying new client libraries that are thoroughly stress-tested for extreme events.
How do I know if I was affected?
Wyze has notified customers believed to be affected by the breach. If you're a Wyze customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized access or transactions to the respective service providers.
For more specific help and instructions related to Wyze's data breach, please contact Wyze's support directly.
Where can I go to learn more?
If you want to find more information on the Wyze data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
Wyze Data Breach: What & How It Happened?
Twingate Team
•
Jun 20, 2024
In February 2024, Wyze, a smart home device company, experienced a security incident affecting its products. This followed a similar incident in September 2023, involving unauthorized access to user data.
How many accounts were compromised?
The breach impacted data related to 13,000 individuals.
What data was leaked?
The data exposed in the breach included images, video footage, and access video from other people's security cameras.
How was Wyze hacked?
The ID breach occurred during Wyze's attempt to restore its cameras after an outage, which led to customers seeing images and video footage from other users' cameras. This was not a result of hackers, but rather a third-party caching client library that mixed up device ID and user ID mapping, connecting data to incorrect accounts.
Wyze's solution
In response to the hacking incident, Wyze took several measures to enhance its security and prevent future breaches. The company added an additional layer of verification before users can view images or footage from the Events tab and modified their system to bypass caching for checks on user-device relationships. Wyze is also planning to add engineering staff to address security concerns and is working on identifying new client libraries that are thoroughly stress-tested for extreme events.
How do I know if I was affected?
Wyze has notified customers believed to be affected by the breach. If you're a Wyze customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report any unauthorized access or transactions to the respective service providers.
For more specific help and instructions related to Wyze's data breach, please contact Wyze's support directly.
Where can I go to learn more?
If you want to find more information on the Wyze data breach, check out the following news articles:
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