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What happened in the Acuity data breach?

What happened in the Acuity data breach?

Twingate Team

Feb 29, 2024

Acuity, a scheduling and appointment management platform, experienced a data breach in 2020 that led to unauthorized access to its users' personal information. The breach was extensively analyzed by security researchers, revealing that a significant volume of data had been compromised. This incident raised concerns about the security measures in place to protect sensitive user data on such platforms.

How many accounts were compromised?

The data breach impacted over 14,055,729 accounts.

What type of data was leaked?

The types of data leaked were dates of birth, email addresses, genders, IP addresses, names, phone numbers, physical addresses, and salutations.

How was Acuity hacked?

The precise methods used by attackers to breach Acuity's systems have not been publicly detailed. However, data breaches can occur through various means, such as exploiting software vulnerabilities, phishing attacks to gain user credentials, or unauthorized access through compromised employee accounts.

Acuity’s solution

In response to the data breach, Acuity took several steps to address the issue and prevent future occurrences. This included enhancing their security protocols, cooperating with law enforcement and cybersecurity experts to investigate the breach, and taking legal steps to manage the aftermath, including agreeing to lawsuit settlements related to the breach. Acuity likely also reached out to affected users to inform them of the breach and advise on protective measures.

How do I know if I was affected?

Affected users were probably notified by Acuity about the breach and the potential exposure of their data. Additionally, individuals concerned about their data can use HaveIBeenPwned to check if their information was compromised in this or other breaches.

What should affected users do?

Users impacted by the Acuity data breach should consider the following steps:

  1. Change Passwords: Update your Acuity password and any similar passwords used on other sites.

  2. Monitor for Fraudulent Activity: Keep an eye on your personal and financial accounts for any unusual activity.

  3. Be Cautious of Phishing: Be wary of emails or messages that ask for personal information or direct you to websites asking for credentials.

  4. Contact Acuity Support: For specific concerns or additional guidance, reaching out to Acuity's support may provide further assistance.

For more detailed support, contacting Acuity directly through their help center is advisable.

Where can I go to learn more?

For further information on the Acuity data breach and recommendations for protecting your online information, consider visiting the following sources:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

/

What happened in the Acuity data breach?

What happened in the Acuity data breach?

Twingate Team

Feb 29, 2024

Acuity, a scheduling and appointment management platform, experienced a data breach in 2020 that led to unauthorized access to its users' personal information. The breach was extensively analyzed by security researchers, revealing that a significant volume of data had been compromised. This incident raised concerns about the security measures in place to protect sensitive user data on such platforms.

How many accounts were compromised?

The data breach impacted over 14,055,729 accounts.

What type of data was leaked?

The types of data leaked were dates of birth, email addresses, genders, IP addresses, names, phone numbers, physical addresses, and salutations.

How was Acuity hacked?

The precise methods used by attackers to breach Acuity's systems have not been publicly detailed. However, data breaches can occur through various means, such as exploiting software vulnerabilities, phishing attacks to gain user credentials, or unauthorized access through compromised employee accounts.

Acuity’s solution

In response to the data breach, Acuity took several steps to address the issue and prevent future occurrences. This included enhancing their security protocols, cooperating with law enforcement and cybersecurity experts to investigate the breach, and taking legal steps to manage the aftermath, including agreeing to lawsuit settlements related to the breach. Acuity likely also reached out to affected users to inform them of the breach and advise on protective measures.

How do I know if I was affected?

Affected users were probably notified by Acuity about the breach and the potential exposure of their data. Additionally, individuals concerned about their data can use HaveIBeenPwned to check if their information was compromised in this or other breaches.

What should affected users do?

Users impacted by the Acuity data breach should consider the following steps:

  1. Change Passwords: Update your Acuity password and any similar passwords used on other sites.

  2. Monitor for Fraudulent Activity: Keep an eye on your personal and financial accounts for any unusual activity.

  3. Be Cautious of Phishing: Be wary of emails or messages that ask for personal information or direct you to websites asking for credentials.

  4. Contact Acuity Support: For specific concerns or additional guidance, reaching out to Acuity's support may provide further assistance.

For more detailed support, contacting Acuity directly through their help center is advisable.

Where can I go to learn more?

For further information on the Acuity data breach and recommendations for protecting your online information, consider visiting the following sources:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the Acuity data breach?

Twingate Team

Feb 29, 2024

Acuity, a scheduling and appointment management platform, experienced a data breach in 2020 that led to unauthorized access to its users' personal information. The breach was extensively analyzed by security researchers, revealing that a significant volume of data had been compromised. This incident raised concerns about the security measures in place to protect sensitive user data on such platforms.

How many accounts were compromised?

The data breach impacted over 14,055,729 accounts.

What type of data was leaked?

The types of data leaked were dates of birth, email addresses, genders, IP addresses, names, phone numbers, physical addresses, and salutations.

How was Acuity hacked?

The precise methods used by attackers to breach Acuity's systems have not been publicly detailed. However, data breaches can occur through various means, such as exploiting software vulnerabilities, phishing attacks to gain user credentials, or unauthorized access through compromised employee accounts.

Acuity’s solution

In response to the data breach, Acuity took several steps to address the issue and prevent future occurrences. This included enhancing their security protocols, cooperating with law enforcement and cybersecurity experts to investigate the breach, and taking legal steps to manage the aftermath, including agreeing to lawsuit settlements related to the breach. Acuity likely also reached out to affected users to inform them of the breach and advise on protective measures.

How do I know if I was affected?

Affected users were probably notified by Acuity about the breach and the potential exposure of their data. Additionally, individuals concerned about their data can use HaveIBeenPwned to check if their information was compromised in this or other breaches.

What should affected users do?

Users impacted by the Acuity data breach should consider the following steps:

  1. Change Passwords: Update your Acuity password and any similar passwords used on other sites.

  2. Monitor for Fraudulent Activity: Keep an eye on your personal and financial accounts for any unusual activity.

  3. Be Cautious of Phishing: Be wary of emails or messages that ask for personal information or direct you to websites asking for credentials.

  4. Contact Acuity Support: For specific concerns or additional guidance, reaching out to Acuity's support may provide further assistance.

For more detailed support, contacting Acuity directly through their help center is advisable.

Where can I go to learn more?

For further information on the Acuity data breach and recommendations for protecting your online information, consider visiting the following sources: