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What happened in the BigBasket data breach?

What happened in the BigBasket data breach?

Twingate Team

Mar 14, 2024

BigBasket, a leading online grocery and food delivery service in India, reported a significant data breach in November 2020. Unauthorized access to the company's database was discovered, leading to a substantial leak of user information.

How many accounts were compromised?

The data breach exposed personal information related to approximately 20 million BigBasket users.

What type of data was leaked?

The leaked data included customers' dates of birth, email addresses, ip addresses, names, passwords, phone numbers, and physical addresses.

How was BigBasket hacked?

The breach was reportedly the result of unauthorized access to BigBasket's user database. Specific details about how the attackers gained access were not publicly disclosed, but such incidents often involve exploiting security vulnerabilities or employing sophisticated phishing attacks to infiltrate a company's network.

BigBasket’s solution

In response to the breach, BigBasket took immediate steps to investigate the incident and strengthen its security measures to prevent future breaches. The company worked with cybersecurity experts to address the vulnerabilities and ensure the protection of its users' data. BigBasket also communicated with its customers about the breach, advising them to change their passwords and monitor their accounts for suspicious activity.

How do I know if I was affected?

BigBasket informed users believed to be affected by the breach. Additionally, users concerned about their account security can check HaveIBeenPwned or monitor their accounts for any unusual activity.

What should affected users do?

If your information was compromised in the BigBasket data breach, consider taking the following precautions:

  1. Change Your Password: Update your BigBasket password and any other accounts where you may have used the same password.

  2. Monitor for Fraudulent Activity: Keep an eye on your account statements and credit reports for signs of unauthorized transactions.

  3. Be Cautious of Phishing: Be wary of unsolicited communications asking for personal information or directing you to click on links.

  4. Review Security Settings: Enhance the security settings of your online accounts, including enabling two-factor authentication where available.

For more detailed support, reaching out to BigBasket's customer service directly is advisable.

Where can I go to learn more?

For more information on the BigBasket data breach and tips on protecting your personal information online, please refer to the following resources:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

/

What happened in the BigBasket data breach?

What happened in the BigBasket data breach?

Twingate Team

Mar 14, 2024

BigBasket, a leading online grocery and food delivery service in India, reported a significant data breach in November 2020. Unauthorized access to the company's database was discovered, leading to a substantial leak of user information.

How many accounts were compromised?

The data breach exposed personal information related to approximately 20 million BigBasket users.

What type of data was leaked?

The leaked data included customers' dates of birth, email addresses, ip addresses, names, passwords, phone numbers, and physical addresses.

How was BigBasket hacked?

The breach was reportedly the result of unauthorized access to BigBasket's user database. Specific details about how the attackers gained access were not publicly disclosed, but such incidents often involve exploiting security vulnerabilities or employing sophisticated phishing attacks to infiltrate a company's network.

BigBasket’s solution

In response to the breach, BigBasket took immediate steps to investigate the incident and strengthen its security measures to prevent future breaches. The company worked with cybersecurity experts to address the vulnerabilities and ensure the protection of its users' data. BigBasket also communicated with its customers about the breach, advising them to change their passwords and monitor their accounts for suspicious activity.

How do I know if I was affected?

BigBasket informed users believed to be affected by the breach. Additionally, users concerned about their account security can check HaveIBeenPwned or monitor their accounts for any unusual activity.

What should affected users do?

If your information was compromised in the BigBasket data breach, consider taking the following precautions:

  1. Change Your Password: Update your BigBasket password and any other accounts where you may have used the same password.

  2. Monitor for Fraudulent Activity: Keep an eye on your account statements and credit reports for signs of unauthorized transactions.

  3. Be Cautious of Phishing: Be wary of unsolicited communications asking for personal information or directing you to click on links.

  4. Review Security Settings: Enhance the security settings of your online accounts, including enabling two-factor authentication where available.

For more detailed support, reaching out to BigBasket's customer service directly is advisable.

Where can I go to learn more?

For more information on the BigBasket data breach and tips on protecting your personal information online, please refer to the following resources:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the BigBasket data breach?

Twingate Team

Mar 14, 2024

BigBasket, a leading online grocery and food delivery service in India, reported a significant data breach in November 2020. Unauthorized access to the company's database was discovered, leading to a substantial leak of user information.

How many accounts were compromised?

The data breach exposed personal information related to approximately 20 million BigBasket users.

What type of data was leaked?

The leaked data included customers' dates of birth, email addresses, ip addresses, names, passwords, phone numbers, and physical addresses.

How was BigBasket hacked?

The breach was reportedly the result of unauthorized access to BigBasket's user database. Specific details about how the attackers gained access were not publicly disclosed, but such incidents often involve exploiting security vulnerabilities or employing sophisticated phishing attacks to infiltrate a company's network.

BigBasket’s solution

In response to the breach, BigBasket took immediate steps to investigate the incident and strengthen its security measures to prevent future breaches. The company worked with cybersecurity experts to address the vulnerabilities and ensure the protection of its users' data. BigBasket also communicated with its customers about the breach, advising them to change their passwords and monitor their accounts for suspicious activity.

How do I know if I was affected?

BigBasket informed users believed to be affected by the breach. Additionally, users concerned about their account security can check HaveIBeenPwned or monitor their accounts for any unusual activity.

What should affected users do?

If your information was compromised in the BigBasket data breach, consider taking the following precautions:

  1. Change Your Password: Update your BigBasket password and any other accounts where you may have used the same password.

  2. Monitor for Fraudulent Activity: Keep an eye on your account statements and credit reports for signs of unauthorized transactions.

  3. Be Cautious of Phishing: Be wary of unsolicited communications asking for personal information or directing you to click on links.

  4. Review Security Settings: Enhance the security settings of your online accounts, including enabling two-factor authentication where available.

For more detailed support, reaching out to BigBasket's customer service directly is advisable.

Where can I go to learn more?

For more information on the BigBasket data breach and tips on protecting your personal information online, please refer to the following resources: