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What happened in the Clearvoice Surveys data breach?

What happened in the Clearvoice Surveys data breach?

Twingate Team

Mar 26, 2024

In 2021, ClearVoice Surveys experienced a data breach that became public, involving a database backup from 2015. The breach compromised various types of user data and was later redistributed on a hacking forum. ClearVoice Surveys acknowledged the breach and confirmed its authenticity.

How many accounts were compromised?

The breach impacted data related to approximately 15 million individuals.

What data was leaked?

The data exposed in the breach included dates of birth, email addresses, genders, IP addresses, names, passwords, phone numbers, and physical addresses.

How was Clearvoice Surveys hacked?

Hackers managed to obtain a publicly facing database backup from 2015, which was later redistributed on a hacking forum. Although the specific methods used by the hackers are not detailed, the incident highlights the importance of implementing robust security measures, such as secure servers, encryption, and regular audits, to protect user data and prevent unauthorized access.

Clearvoice Surveys's solution

ClearVoice Surveys took several measures to enhance the security of their platform and prevent future incidents. They removed any malware and backdoors that may have compromised their systems, implemented enhanced security protocols, and collaborated with cybersecurity experts for a thorough investigation. ClearVoice Surveys also notified affected customers and encouraged them to change their passwords as a precautionary measure.

How do I know if I was affected?

ClearVoice Surveys notified customers believed to be affected by the breach. If you're a ClearVoice Surveys user and haven't received a notification, you may visit HaveIBeenPwned.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your ClearVoice Surveys password. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on your ClearVoice Surveys account, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

For specific advice on ClearVoice Surveys's data breach, reach out to their support team at support@clearvoice.com.

Where can I go to learn more?

If you want to find more information on the ClearVoice Surveys data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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What happened in the Clearvoice Surveys data breach?

What happened in the Clearvoice Surveys data breach?

Twingate Team

Mar 26, 2024

In 2021, ClearVoice Surveys experienced a data breach that became public, involving a database backup from 2015. The breach compromised various types of user data and was later redistributed on a hacking forum. ClearVoice Surveys acknowledged the breach and confirmed its authenticity.

How many accounts were compromised?

The breach impacted data related to approximately 15 million individuals.

What data was leaked?

The data exposed in the breach included dates of birth, email addresses, genders, IP addresses, names, passwords, phone numbers, and physical addresses.

How was Clearvoice Surveys hacked?

Hackers managed to obtain a publicly facing database backup from 2015, which was later redistributed on a hacking forum. Although the specific methods used by the hackers are not detailed, the incident highlights the importance of implementing robust security measures, such as secure servers, encryption, and regular audits, to protect user data and prevent unauthorized access.

Clearvoice Surveys's solution

ClearVoice Surveys took several measures to enhance the security of their platform and prevent future incidents. They removed any malware and backdoors that may have compromised their systems, implemented enhanced security protocols, and collaborated with cybersecurity experts for a thorough investigation. ClearVoice Surveys also notified affected customers and encouraged them to change their passwords as a precautionary measure.

How do I know if I was affected?

ClearVoice Surveys notified customers believed to be affected by the breach. If you're a ClearVoice Surveys user and haven't received a notification, you may visit HaveIBeenPwned.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your ClearVoice Surveys password. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on your ClearVoice Surveys account, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

For specific advice on ClearVoice Surveys's data breach, reach out to their support team at support@clearvoice.com.

Where can I go to learn more?

If you want to find more information on the ClearVoice Surveys data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the Clearvoice Surveys data breach?

Twingate Team

Mar 26, 2024

In 2021, ClearVoice Surveys experienced a data breach that became public, involving a database backup from 2015. The breach compromised various types of user data and was later redistributed on a hacking forum. ClearVoice Surveys acknowledged the breach and confirmed its authenticity.

How many accounts were compromised?

The breach impacted data related to approximately 15 million individuals.

What data was leaked?

The data exposed in the breach included dates of birth, email addresses, genders, IP addresses, names, passwords, phone numbers, and physical addresses.

How was Clearvoice Surveys hacked?

Hackers managed to obtain a publicly facing database backup from 2015, which was later redistributed on a hacking forum. Although the specific methods used by the hackers are not detailed, the incident highlights the importance of implementing robust security measures, such as secure servers, encryption, and regular audits, to protect user data and prevent unauthorized access.

Clearvoice Surveys's solution

ClearVoice Surveys took several measures to enhance the security of their platform and prevent future incidents. They removed any malware and backdoors that may have compromised their systems, implemented enhanced security protocols, and collaborated with cybersecurity experts for a thorough investigation. ClearVoice Surveys also notified affected customers and encouraged them to change their passwords as a precautionary measure.

How do I know if I was affected?

ClearVoice Surveys notified customers believed to be affected by the breach. If you're a ClearVoice Surveys user and haven't received a notification, you may visit HaveIBeenPwned.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your ClearVoice Surveys password. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on your ClearVoice Surveys account, if available. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

For specific advice on ClearVoice Surveys's data breach, reach out to their support team at support@clearvoice.com.

Where can I go to learn more?

If you want to find more information on the ClearVoice Surveys data breach, check out the following news articles: