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What happened in the Clorox data breach?

What happened in the Clorox data breach?

Twingate Team

May 24, 2024

In August 2023, Clorox experienced a significant data breach that led to widespread disruptions in the company's operations and product shortages. The breach was disclosed on August 14, 2023, and by September, the company reported slower production rates and elevated consumer product availability issues. The cyberattack cost Clorox a total of $356 million in damages, decelerated order processing, and scarcities of their signature cleaning products on store shelves.

How many accounts were compromised?

The breach impacted data related to approximately 10 million individuals.

What data was leaked?

The data exposed in the breach included email addresses, employers, geographic locations, job titles, names, phone numbers, and social media profiles.

How was Clorox hacked?

In August 2023, Clorox detected unauthorized IT activity, which led to slower production rates and a 2% stock drop by September. The hackers behind the breach used social engineering tactics to gain access to Clorox's internal operations, targeting high-level employees and convincing customer support to reset admin credentials. This allowed them to infiltrate the company's digital infrastructure, causing widespread disruption in production capabilities and product availability. The hacking group Scattered Spider, also known as Muddled Libra or UNC3944, is suspected to be behind the attack.

Clorox's solution

In response to the hacking incident, Clorox implemented several measures to bolster its security and prevent future breaches. These actions included addressing the vulnerabilities exploited by the attackers, enhancing security protocols, and collaborating with cybersecurity experts for a comprehensive investigation. Additionally, Clorox took steps to improve its internal cybersecurity awareness and training programs to better equip employees in identifying and mitigating potential threats.

How do I know if I was affected?

Clorox has notified customers believed to be affected by the breach. If you're a Clorox customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  4. Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity. If you notice anything unusual, report it to the appropriate platform or financial institution immediately.

For more specific help and instructions related to Clorox's data breach, please contact Clorox Support directly.

Where can I go to learn more?

If you want to find more information on the Clorox data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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What happened in the Clorox data breach?

What happened in the Clorox data breach?

Twingate Team

May 24, 2024

In August 2023, Clorox experienced a significant data breach that led to widespread disruptions in the company's operations and product shortages. The breach was disclosed on August 14, 2023, and by September, the company reported slower production rates and elevated consumer product availability issues. The cyberattack cost Clorox a total of $356 million in damages, decelerated order processing, and scarcities of their signature cleaning products on store shelves.

How many accounts were compromised?

The breach impacted data related to approximately 10 million individuals.

What data was leaked?

The data exposed in the breach included email addresses, employers, geographic locations, job titles, names, phone numbers, and social media profiles.

How was Clorox hacked?

In August 2023, Clorox detected unauthorized IT activity, which led to slower production rates and a 2% stock drop by September. The hackers behind the breach used social engineering tactics to gain access to Clorox's internal operations, targeting high-level employees and convincing customer support to reset admin credentials. This allowed them to infiltrate the company's digital infrastructure, causing widespread disruption in production capabilities and product availability. The hacking group Scattered Spider, also known as Muddled Libra or UNC3944, is suspected to be behind the attack.

Clorox's solution

In response to the hacking incident, Clorox implemented several measures to bolster its security and prevent future breaches. These actions included addressing the vulnerabilities exploited by the attackers, enhancing security protocols, and collaborating with cybersecurity experts for a comprehensive investigation. Additionally, Clorox took steps to improve its internal cybersecurity awareness and training programs to better equip employees in identifying and mitigating potential threats.

How do I know if I was affected?

Clorox has notified customers believed to be affected by the breach. If you're a Clorox customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  4. Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity. If you notice anything unusual, report it to the appropriate platform or financial institution immediately.

For more specific help and instructions related to Clorox's data breach, please contact Clorox Support directly.

Where can I go to learn more?

If you want to find more information on the Clorox data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the Clorox data breach?

Twingate Team

May 24, 2024

In August 2023, Clorox experienced a significant data breach that led to widespread disruptions in the company's operations and product shortages. The breach was disclosed on August 14, 2023, and by September, the company reported slower production rates and elevated consumer product availability issues. The cyberattack cost Clorox a total of $356 million in damages, decelerated order processing, and scarcities of their signature cleaning products on store shelves.

How many accounts were compromised?

The breach impacted data related to approximately 10 million individuals.

What data was leaked?

The data exposed in the breach included email addresses, employers, geographic locations, job titles, names, phone numbers, and social media profiles.

How was Clorox hacked?

In August 2023, Clorox detected unauthorized IT activity, which led to slower production rates and a 2% stock drop by September. The hackers behind the breach used social engineering tactics to gain access to Clorox's internal operations, targeting high-level employees and convincing customer support to reset admin credentials. This allowed them to infiltrate the company's digital infrastructure, causing widespread disruption in production capabilities and product availability. The hacking group Scattered Spider, also known as Muddled Libra or UNC3944, is suspected to be behind the attack.

Clorox's solution

In response to the hacking incident, Clorox implemented several measures to bolster its security and prevent future breaches. These actions included addressing the vulnerabilities exploited by the attackers, enhancing security protocols, and collaborating with cybersecurity experts for a comprehensive investigation. Additionally, Clorox took steps to improve its internal cybersecurity awareness and training programs to better equip employees in identifying and mitigating potential threats.

How do I know if I was affected?

Clorox has notified customers believed to be affected by the breach. If you're a Clorox customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  4. Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity. If you notice anything unusual, report it to the appropriate platform or financial institution immediately.

For more specific help and instructions related to Clorox's data breach, please contact Clorox Support directly.

Where can I go to learn more?

If you want to find more information on the Clorox data breach, check out the following news articles: