What happened in the Neteller data breach?
Twingate team
•
May 13, 2024
In May 2010, the e-wallet service Neteller experienced a data breach that went undiscovered until October 2015. The breach affected millions of customers and exposed a variety of personal information. The parent company, Paysafe, did not disclose the breach until five years later, and has since taken steps to investigate and address the issue. The incident highlights the importance of robust security measures and timely disclosure of breaches to protect users' sensitive data.
How many accounts were compromised?
The breach impacted data related to approximately 3.62 million individuals.
What data was leaked?
The data exposed in the breach included account balances, dates of birth, email addresses, genders, IP addresses, names, phone numbers, physical addresses, security questions and answers, and website activity.
How was Neteller hacked?
In the Neteller breach, hackers exploited a Joomla content management system, allowing them to run scripts and gain control over a server used for marketing purposes. Although this server did not contain financial information, it exposed the personal data of millions of customers. The breach highlights the importance of securing all aspects of a company's digital infrastructure, even those not directly related to sensitive financial data.
Neteller's solution
In response to the data breach, Neteller took action to enhance its security measures and prevent future hacking incidents. The company enlisted the help of a third-party, independent cybersecurity firm to investigate the breach and ensure the protection of its customers' information. While specific details about the security measures implemented by Neteller are not available, the company's actions demonstrate a commitment to safeguarding user data and addressing vulnerabilities in their systems.
How do I know if I was affected?
It is unclear whether Neteller reached out to affected users following the breach. If you believe you may have been affected and did not receive a notification, you can visit Have I Been Pwned to check if your credentials were compromised in the incident.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For specific advice on Neteller's data breach, reach out to Neteller's support directly.
Where can I go to learn more?
For more information on the Neteller data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Neteller data breach?
Twingate team
•
May 13, 2024
In May 2010, the e-wallet service Neteller experienced a data breach that went undiscovered until October 2015. The breach affected millions of customers and exposed a variety of personal information. The parent company, Paysafe, did not disclose the breach until five years later, and has since taken steps to investigate and address the issue. The incident highlights the importance of robust security measures and timely disclosure of breaches to protect users' sensitive data.
How many accounts were compromised?
The breach impacted data related to approximately 3.62 million individuals.
What data was leaked?
The data exposed in the breach included account balances, dates of birth, email addresses, genders, IP addresses, names, phone numbers, physical addresses, security questions and answers, and website activity.
How was Neteller hacked?
In the Neteller breach, hackers exploited a Joomla content management system, allowing them to run scripts and gain control over a server used for marketing purposes. Although this server did not contain financial information, it exposed the personal data of millions of customers. The breach highlights the importance of securing all aspects of a company's digital infrastructure, even those not directly related to sensitive financial data.
Neteller's solution
In response to the data breach, Neteller took action to enhance its security measures and prevent future hacking incidents. The company enlisted the help of a third-party, independent cybersecurity firm to investigate the breach and ensure the protection of its customers' information. While specific details about the security measures implemented by Neteller are not available, the company's actions demonstrate a commitment to safeguarding user data and addressing vulnerabilities in their systems.
How do I know if I was affected?
It is unclear whether Neteller reached out to affected users following the breach. If you believe you may have been affected and did not receive a notification, you can visit Have I Been Pwned to check if your credentials were compromised in the incident.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For specific advice on Neteller's data breach, reach out to Neteller's support directly.
Where can I go to learn more?
For more information on the Neteller data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Neteller data breach?
Twingate team
•
May 13, 2024
In May 2010, the e-wallet service Neteller experienced a data breach that went undiscovered until October 2015. The breach affected millions of customers and exposed a variety of personal information. The parent company, Paysafe, did not disclose the breach until five years later, and has since taken steps to investigate and address the issue. The incident highlights the importance of robust security measures and timely disclosure of breaches to protect users' sensitive data.
How many accounts were compromised?
The breach impacted data related to approximately 3.62 million individuals.
What data was leaked?
The data exposed in the breach included account balances, dates of birth, email addresses, genders, IP addresses, names, phone numbers, physical addresses, security questions and answers, and website activity.
How was Neteller hacked?
In the Neteller breach, hackers exploited a Joomla content management system, allowing them to run scripts and gain control over a server used for marketing purposes. Although this server did not contain financial information, it exposed the personal data of millions of customers. The breach highlights the importance of securing all aspects of a company's digital infrastructure, even those not directly related to sensitive financial data.
Neteller's solution
In response to the data breach, Neteller took action to enhance its security measures and prevent future hacking incidents. The company enlisted the help of a third-party, independent cybersecurity firm to investigate the breach and ensure the protection of its customers' information. While specific details about the security measures implemented by Neteller are not available, the company's actions demonstrate a commitment to safeguarding user data and addressing vulnerabilities in their systems.
How do I know if I was affected?
It is unclear whether Neteller reached out to affected users following the breach. If you believe you may have been affected and did not receive a notification, you can visit Have I Been Pwned to check if your credentials were compromised in the incident.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
For specific advice on Neteller's data breach, reach out to Neteller's support directly.
Where can I go to learn more?
For more information on the Neteller data breach, check out the following news articles:
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