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What happened in the Phoenix data breach?

What happened in the Phoenix data breach?

Twingate Team

Apr 25, 2024

In mid-2021, the "vintage messaging reborn" service Phoenix experienced a data breach. The breach raised concerns about data privacy and the security measures in place to protect sensitive information.

How many accounts were compromised?

The breach impacted data related to approximately 75,000 individuals.

What data was leaked?

The data exposed in the breach included email addresses, IP addresses, usernames, and passwords of the affected users.

How was Phoenix hacked?

The Phoenix data breach occurred when several company email accounts were compromised by an unauthorized party between July 13, 2021, and November 1, 2021. The exact methods used by the hackers are not disclosed.

Phoenix's solution

In response to the data breach, Phoenix took several measures to enhance its security and prevent future incidents. These actions included resetting all email login credentials and engaging a third-party data security firm to conduct a thorough investigation of the breach. Affected individuals were notified through data breach letters, advising them on how to protect themselves from potential identity theft and fraud.

How do I know if I was affected?

Phoenix has notified users believed to be affected by the breach. If you're a Phoenix user and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

For specific advice on Phoenix's data breach, please contact Phoenix Support directly.

Where can I go to learn more?

If you want to find more information on the Phoenix data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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What happened in the Phoenix data breach?

What happened in the Phoenix data breach?

Twingate Team

Apr 25, 2024

In mid-2021, the "vintage messaging reborn" service Phoenix experienced a data breach. The breach raised concerns about data privacy and the security measures in place to protect sensitive information.

How many accounts were compromised?

The breach impacted data related to approximately 75,000 individuals.

What data was leaked?

The data exposed in the breach included email addresses, IP addresses, usernames, and passwords of the affected users.

How was Phoenix hacked?

The Phoenix data breach occurred when several company email accounts were compromised by an unauthorized party between July 13, 2021, and November 1, 2021. The exact methods used by the hackers are not disclosed.

Phoenix's solution

In response to the data breach, Phoenix took several measures to enhance its security and prevent future incidents. These actions included resetting all email login credentials and engaging a third-party data security firm to conduct a thorough investigation of the breach. Affected individuals were notified through data breach letters, advising them on how to protect themselves from potential identity theft and fraud.

How do I know if I was affected?

Phoenix has notified users believed to be affected by the breach. If you're a Phoenix user and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

For specific advice on Phoenix's data breach, please contact Phoenix Support directly.

Where can I go to learn more?

If you want to find more information on the Phoenix data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the Phoenix data breach?

Twingate Team

Apr 25, 2024

In mid-2021, the "vintage messaging reborn" service Phoenix experienced a data breach. The breach raised concerns about data privacy and the security measures in place to protect sensitive information.

How many accounts were compromised?

The breach impacted data related to approximately 75,000 individuals.

What data was leaked?

The data exposed in the breach included email addresses, IP addresses, usernames, and passwords of the affected users.

How was Phoenix hacked?

The Phoenix data breach occurred when several company email accounts were compromised by an unauthorized party between July 13, 2021, and November 1, 2021. The exact methods used by the hackers are not disclosed.

Phoenix's solution

In response to the data breach, Phoenix took several measures to enhance its security and prevent future incidents. These actions included resetting all email login credentials and engaging a third-party data security firm to conduct a thorough investigation of the breach. Affected individuals were notified through data breach letters, advising them on how to protect themselves from potential identity theft and fraud.

How do I know if I was affected?

Phoenix has notified users believed to be affected by the breach. If you're a Phoenix user and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account and consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

For specific advice on Phoenix's data breach, please contact Phoenix Support directly.

Where can I go to learn more?

If you want to find more information on the Phoenix data breach, check out the following news articles: