What happened in the Planet Ice data breach?
Twingate Team
•
Apr 17, 2024
In January 2023, UK-based ice skating rink booking service Planet Ice experienced a data breach. The incident exposed a large number of users' personal data, including information about children having parties. The breach involved unauthorized access to the company's "Ice Account" system, and Planet Ice later informed customers about the incident. The company has notified the Information Commissioner's Office (ICO) and engaged external cybersecurity experts to assist with the investigation and response.
How many accounts were compromised?
The breach impacted data related to approximately 240,000 individuals.
What data was leaked?
The data exposed in the breach included dates of birth, email addresses, genders, IP addresses, names, passwords, phone numbers, physical addresses, and purchase information.
How was Planet Ice hacked?
The Planet Ice data breach occurred when hackers gained unauthorized external access to the non-financial areas of the company's system. The breach was first noticed due to server downtime affecting online ticket bookings. The stolen data included personal information and passwords stored as insecure MD5 hashes, which may have contributed to the system's vulnerability. Planet Ice has since taken measures to address the breach, including notifying the ICO and engaging external cybersecurity experts.
Planet Ice's solution
In response to the data breach, Planet Ice took several actions to address the situation and secure their systems. They notified the Information Commissioner's Office (ICO) and engaged external cybersecurity experts to assist with the investigation and response to the incident. Although specific enhanced security measures were not mentioned, the company's efforts to involve cybersecurity professionals and inform affected customers demonstrate their commitment to addressing the breach and preventing future incidents. Customers were advised to treat further emails about the breach as suspicious and encouraged to contact the company's Data Protection Officer to verify any communications.
How do I know if I was affected?
Planet Ice has not explicitly mentioned reaching out to affected users. If you believe you may have been affected by the breach and have not received a notification, you can visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Planet Ice's data breach, please contact Planet Ice's support directly.
Where can I go to learn more?
If you want to find more information on the Planet Ice data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Planet Ice data breach?
Twingate Team
•
Apr 17, 2024
In January 2023, UK-based ice skating rink booking service Planet Ice experienced a data breach. The incident exposed a large number of users' personal data, including information about children having parties. The breach involved unauthorized access to the company's "Ice Account" system, and Planet Ice later informed customers about the incident. The company has notified the Information Commissioner's Office (ICO) and engaged external cybersecurity experts to assist with the investigation and response.
How many accounts were compromised?
The breach impacted data related to approximately 240,000 individuals.
What data was leaked?
The data exposed in the breach included dates of birth, email addresses, genders, IP addresses, names, passwords, phone numbers, physical addresses, and purchase information.
How was Planet Ice hacked?
The Planet Ice data breach occurred when hackers gained unauthorized external access to the non-financial areas of the company's system. The breach was first noticed due to server downtime affecting online ticket bookings. The stolen data included personal information and passwords stored as insecure MD5 hashes, which may have contributed to the system's vulnerability. Planet Ice has since taken measures to address the breach, including notifying the ICO and engaging external cybersecurity experts.
Planet Ice's solution
In response to the data breach, Planet Ice took several actions to address the situation and secure their systems. They notified the Information Commissioner's Office (ICO) and engaged external cybersecurity experts to assist with the investigation and response to the incident. Although specific enhanced security measures were not mentioned, the company's efforts to involve cybersecurity professionals and inform affected customers demonstrate their commitment to addressing the breach and preventing future incidents. Customers were advised to treat further emails about the breach as suspicious and encouraged to contact the company's Data Protection Officer to verify any communications.
How do I know if I was affected?
Planet Ice has not explicitly mentioned reaching out to affected users. If you believe you may have been affected by the breach and have not received a notification, you can visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Planet Ice's data breach, please contact Planet Ice's support directly.
Where can I go to learn more?
If you want to find more information on the Planet Ice data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Planet Ice data breach?
Twingate Team
•
Apr 17, 2024
In January 2023, UK-based ice skating rink booking service Planet Ice experienced a data breach. The incident exposed a large number of users' personal data, including information about children having parties. The breach involved unauthorized access to the company's "Ice Account" system, and Planet Ice later informed customers about the incident. The company has notified the Information Commissioner's Office (ICO) and engaged external cybersecurity experts to assist with the investigation and response.
How many accounts were compromised?
The breach impacted data related to approximately 240,000 individuals.
What data was leaked?
The data exposed in the breach included dates of birth, email addresses, genders, IP addresses, names, passwords, phone numbers, physical addresses, and purchase information.
How was Planet Ice hacked?
The Planet Ice data breach occurred when hackers gained unauthorized external access to the non-financial areas of the company's system. The breach was first noticed due to server downtime affecting online ticket bookings. The stolen data included personal information and passwords stored as insecure MD5 hashes, which may have contributed to the system's vulnerability. Planet Ice has since taken measures to address the breach, including notifying the ICO and engaging external cybersecurity experts.
Planet Ice's solution
In response to the data breach, Planet Ice took several actions to address the situation and secure their systems. They notified the Information Commissioner's Office (ICO) and engaged external cybersecurity experts to assist with the investigation and response to the incident. Although specific enhanced security measures were not mentioned, the company's efforts to involve cybersecurity professionals and inform affected customers demonstrate their commitment to addressing the breach and preventing future incidents. Customers were advised to treat further emails about the breach as suspicious and encouraged to contact the company's Data Protection Officer to verify any communications.
How do I know if I was affected?
Planet Ice has not explicitly mentioned reaching out to affected users. If you believe you may have been affected by the breach and have not received a notification, you can visit HaveIBeenPwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the affected account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the affected account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Planet Ice's data breach, please contact Planet Ice's support directly.
Where can I go to learn more?
If you want to find more information on the Planet Ice data breach, check out the following news articles: