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What happened in the Tap Air Portugal data breach?

What happened in the Tap Air Portugal data breach?

Twingate Team

Apr 25, 2024

In August 2022, TAP Air Portugal experienced a data breach when unauthorized access to their IT systems was detected. The airline immediately set up a team of IT and forensic experts to investigate and contain the breach. Some customer data was stolen and publicly released, including names, contact details, demographic information, and frequent flyer numbers.

How many accounts were compromised?

The breach impacted data related to approximately 6.08 million individuals.

What data was leaked?

The data exposed in the breach consisted of dates of birth, email addresses, genders, names, nationalities, phone numbers, physical addresses, salutations, and spoken languages.

How was Tap Air Portugal hacked?

In August 2022, TAP Air Portugal detected unauthorized access to their IT systems and immediately assembled a team of experts to investigate and mitigate the breach. Despite containing the intrusion at an early stage, some customer data was stolen and later leaked on a public dark web site by the Ragnar Locker gang. The compromised data included names, contact details, demographic information, and frequent flyer numbers, but there was no indication that sensitive payment data was exfiltrated.

Tap Air Portugal's solution

In response to the data breach, TAP Air Portugal took immediate containment measures to protect its systems and data, ensuring that payment details remained secure. The airline also informed affected customers about the incident and advised them to be cautious of unsolicited contacts, avoid clicking on suspicious links or attachments, and recommended changing their passwords to stronger ones.

How do I know if I was affected?

TAP Air Portugal has notified customers believed to be affected by the breach. If you're a TAP Air Portugal customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Passwords: Immediately update your passwords for TAP Air Portugal and any other online accounts where you may have used the same or similar credentials. Make sure the new passwords are strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on your TAP Air Portugal account and any other important online accounts to significantly reduce the risk of unauthorized access.

For more specific help and instructions related to TAP Air Portugal's data breach, please contact TAP Air Portugal support directly.

Where can I go to learn more?

If you want to find more information on the TAP Air Portugal data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

/

What happened in the Tap Air Portugal data breach?

What happened in the Tap Air Portugal data breach?

Twingate Team

Apr 25, 2024

In August 2022, TAP Air Portugal experienced a data breach when unauthorized access to their IT systems was detected. The airline immediately set up a team of IT and forensic experts to investigate and contain the breach. Some customer data was stolen and publicly released, including names, contact details, demographic information, and frequent flyer numbers.

How many accounts were compromised?

The breach impacted data related to approximately 6.08 million individuals.

What data was leaked?

The data exposed in the breach consisted of dates of birth, email addresses, genders, names, nationalities, phone numbers, physical addresses, salutations, and spoken languages.

How was Tap Air Portugal hacked?

In August 2022, TAP Air Portugal detected unauthorized access to their IT systems and immediately assembled a team of experts to investigate and mitigate the breach. Despite containing the intrusion at an early stage, some customer data was stolen and later leaked on a public dark web site by the Ragnar Locker gang. The compromised data included names, contact details, demographic information, and frequent flyer numbers, but there was no indication that sensitive payment data was exfiltrated.

Tap Air Portugal's solution

In response to the data breach, TAP Air Portugal took immediate containment measures to protect its systems and data, ensuring that payment details remained secure. The airline also informed affected customers about the incident and advised them to be cautious of unsolicited contacts, avoid clicking on suspicious links or attachments, and recommended changing their passwords to stronger ones.

How do I know if I was affected?

TAP Air Portugal has notified customers believed to be affected by the breach. If you're a TAP Air Portugal customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Passwords: Immediately update your passwords for TAP Air Portugal and any other online accounts where you may have used the same or similar credentials. Make sure the new passwords are strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on your TAP Air Portugal account and any other important online accounts to significantly reduce the risk of unauthorized access.

For more specific help and instructions related to TAP Air Portugal's data breach, please contact TAP Air Portugal support directly.

Where can I go to learn more?

If you want to find more information on the TAP Air Portugal data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

What happened in the Tap Air Portugal data breach?

Twingate Team

Apr 25, 2024

In August 2022, TAP Air Portugal experienced a data breach when unauthorized access to their IT systems was detected. The airline immediately set up a team of IT and forensic experts to investigate and contain the breach. Some customer data was stolen and publicly released, including names, contact details, demographic information, and frequent flyer numbers.

How many accounts were compromised?

The breach impacted data related to approximately 6.08 million individuals.

What data was leaked?

The data exposed in the breach consisted of dates of birth, email addresses, genders, names, nationalities, phone numbers, physical addresses, salutations, and spoken languages.

How was Tap Air Portugal hacked?

In August 2022, TAP Air Portugal detected unauthorized access to their IT systems and immediately assembled a team of experts to investigate and mitigate the breach. Despite containing the intrusion at an early stage, some customer data was stolen and later leaked on a public dark web site by the Ragnar Locker gang. The compromised data included names, contact details, demographic information, and frequent flyer numbers, but there was no indication that sensitive payment data was exfiltrated.

Tap Air Portugal's solution

In response to the data breach, TAP Air Portugal took immediate containment measures to protect its systems and data, ensuring that payment details remained secure. The airline also informed affected customers about the incident and advised them to be cautious of unsolicited contacts, avoid clicking on suspicious links or attachments, and recommended changing their passwords to stronger ones.

How do I know if I was affected?

TAP Air Portugal has notified customers believed to be affected by the breach. If you're a TAP Air Portugal customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  1. Change Your Passwords: Immediately update your passwords for TAP Air Portugal and any other online accounts where you may have used the same or similar credentials. Make sure the new passwords are strong and unique, not previously used on any other platform.

  2. Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  3. Enable Two-Factor Authentication (2FA): Activate 2FA on your TAP Air Portugal account and any other important online accounts to significantly reduce the risk of unauthorized access.

For more specific help and instructions related to TAP Air Portugal's data breach, please contact TAP Air Portugal support directly.

Where can I go to learn more?

If you want to find more information on the TAP Air Portugal data breach, check out the following news articles: