What happened in the Viva Air data breach?
Twingate Team
•
May 13, 2024
In March 2022, the now defunct Columbian airline Viva Air experienced a data breach followed by a ransomware attack. The breach affected a significant number of users and raised concerns about data privacy and security measures in place to protect sensitive information.
How many accounts were compromised?
The breach impacted data related to approximately 932,000 individuals.
What data was leaked?
The data exposed in the breach included email addresses, IP addresses, names, partial credit card data, phone numbers, physical addresses, and transaction logs related to purchases.
How was Viva Air hacked?
The Viva Air data breach occurred due to a ransomware attack on the now-defunct Colombian airline. Specific details about the methods used by the hackers are not available from the provided sources. Consequently, information about the security measures taken by Viva Air and steps to mitigate the breach is also not mentioned in the sources.
Viva Air's solution
In response to the hack, Viva Air took several measures to secure its platform and prevent future incidents. This included removing the malware and backdoors used by the attackers, enhancing security protocols, and working with cybersecurity experts for a thorough investigation. Viva Air also notified affected customers and encouraged them to change their passwords as a precaution.
How do I know if I was affected?
Viva Air notified customers believed to be affected by the breach. If you're a Viva Air customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity, and report any unauthorized transactions or changes to the respective service providers.
Where can I go to learn more?
If you want to find more information on the Viva Air data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Viva Air data breach?
Twingate Team
•
May 13, 2024
In March 2022, the now defunct Columbian airline Viva Air experienced a data breach followed by a ransomware attack. The breach affected a significant number of users and raised concerns about data privacy and security measures in place to protect sensitive information.
How many accounts were compromised?
The breach impacted data related to approximately 932,000 individuals.
What data was leaked?
The data exposed in the breach included email addresses, IP addresses, names, partial credit card data, phone numbers, physical addresses, and transaction logs related to purchases.
How was Viva Air hacked?
The Viva Air data breach occurred due to a ransomware attack on the now-defunct Colombian airline. Specific details about the methods used by the hackers are not available from the provided sources. Consequently, information about the security measures taken by Viva Air and steps to mitigate the breach is also not mentioned in the sources.
Viva Air's solution
In response to the hack, Viva Air took several measures to secure its platform and prevent future incidents. This included removing the malware and backdoors used by the attackers, enhancing security protocols, and working with cybersecurity experts for a thorough investigation. Viva Air also notified affected customers and encouraged them to change their passwords as a precaution.
How do I know if I was affected?
Viva Air notified customers believed to be affected by the breach. If you're a Viva Air customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity, and report any unauthorized transactions or changes to the respective service providers.
Where can I go to learn more?
If you want to find more information on the Viva Air data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Viva Air data breach?
Twingate Team
•
May 13, 2024
In March 2022, the now defunct Columbian airline Viva Air experienced a data breach followed by a ransomware attack. The breach affected a significant number of users and raised concerns about data privacy and security measures in place to protect sensitive information.
How many accounts were compromised?
The breach impacted data related to approximately 932,000 individuals.
What data was leaked?
The data exposed in the breach included email addresses, IP addresses, names, partial credit card data, phone numbers, physical addresses, and transaction logs related to purchases.
How was Viva Air hacked?
The Viva Air data breach occurred due to a ransomware attack on the now-defunct Colombian airline. Specific details about the methods used by the hackers are not available from the provided sources. Consequently, information about the security measures taken by Viva Air and steps to mitigate the breach is also not mentioned in the sources.
Viva Air's solution
In response to the hack, Viva Air took several measures to secure its platform and prevent future incidents. This included removing the malware and backdoors used by the attackers, enhancing security protocols, and working with cybersecurity experts for a thorough investigation. Viva Air also notified affected customers and encouraged them to change their passwords as a precaution.
How do I know if I was affected?
Viva Air notified customers believed to be affected by the breach. If you're a Viva Air customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity, and report any unauthorized transactions or changes to the respective service providers.
Where can I go to learn more?
If you want to find more information on the Viva Air data breach, check out the following news articles:
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