What happened in the Xfinity data breach?
Twingate Team
•
May 23, 2024
In October 2023, Xfinity experienced a significant data breach that affected millions of its customers. The incident involved unauthorized access to the company's database, which contained sensitive user information.
How many accounts were compromised?
The breach compromised data for approximately 36 million users.
What data was leaked?
The data exposed in the breach included social security numbers, email addresses, names, phone numbers, employers, job titles, geographic locations, and social media profiles.
How was Xfinity hacked?
Hackers exploited a vulnerability in Citrix software to gain unauthorized access to nearly 36 million Xfinity accounts. The attackers were able to obtain sensitive information, including usernames, hashed passwords, and the last four digits of social security numbers. Upon discovering the breach, Xfinity took measures to patch the vulnerability, notify affected customers, and initiate an investigation.
Xfinity's solution
In response to the hack, Xfinity implemented several measures to enhance the security of its platform and prevent future incidents. These measures included requiring customers to reset their passwords, strongly recommending the use of two-factor or multi-factor authentication, and collaborating with leading cybersecurity experts for a thorough investigation. Additionally, Xfinity's cybersecurity team successfully removed all malware and backdoors used by the attackers, ensuring the security of users' personal information.
How do I know if I was affected?
Xfinity notified customers believed to be affected by the breach. If you're an Xfinity customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Xfinity's data breach, please contact Xfinity Customer Service directly.
Where can I go to learn more?
If you want to find more information on the Xfinity data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Xfinity data breach?
Twingate Team
•
May 23, 2024
In October 2023, Xfinity experienced a significant data breach that affected millions of its customers. The incident involved unauthorized access to the company's database, which contained sensitive user information.
How many accounts were compromised?
The breach compromised data for approximately 36 million users.
What data was leaked?
The data exposed in the breach included social security numbers, email addresses, names, phone numbers, employers, job titles, geographic locations, and social media profiles.
How was Xfinity hacked?
Hackers exploited a vulnerability in Citrix software to gain unauthorized access to nearly 36 million Xfinity accounts. The attackers were able to obtain sensitive information, including usernames, hashed passwords, and the last four digits of social security numbers. Upon discovering the breach, Xfinity took measures to patch the vulnerability, notify affected customers, and initiate an investigation.
Xfinity's solution
In response to the hack, Xfinity implemented several measures to enhance the security of its platform and prevent future incidents. These measures included requiring customers to reset their passwords, strongly recommending the use of two-factor or multi-factor authentication, and collaborating with leading cybersecurity experts for a thorough investigation. Additionally, Xfinity's cybersecurity team successfully removed all malware and backdoors used by the attackers, ensuring the security of users' personal information.
How do I know if I was affected?
Xfinity notified customers believed to be affected by the breach. If you're an Xfinity customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Xfinity's data breach, please contact Xfinity Customer Service directly.
Where can I go to learn more?
If you want to find more information on the Xfinity data breach, check out the following news articles:
Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.
What happened in the Xfinity data breach?
Twingate Team
•
May 23, 2024
In October 2023, Xfinity experienced a significant data breach that affected millions of its customers. The incident involved unauthorized access to the company's database, which contained sensitive user information.
How many accounts were compromised?
The breach compromised data for approximately 36 million users.
What data was leaked?
The data exposed in the breach included social security numbers, email addresses, names, phone numbers, employers, job titles, geographic locations, and social media profiles.
How was Xfinity hacked?
Hackers exploited a vulnerability in Citrix software to gain unauthorized access to nearly 36 million Xfinity accounts. The attackers were able to obtain sensitive information, including usernames, hashed passwords, and the last four digits of social security numbers. Upon discovering the breach, Xfinity took measures to patch the vulnerability, notify affected customers, and initiate an investigation.
Xfinity's solution
In response to the hack, Xfinity implemented several measures to enhance the security of its platform and prevent future incidents. These measures included requiring customers to reset their passwords, strongly recommending the use of two-factor or multi-factor authentication, and collaborating with leading cybersecurity experts for a thorough investigation. Additionally, Xfinity's cybersecurity team successfully removed all malware and backdoors used by the attackers, ensuring the security of users' personal information.
How do I know if I was affected?
Xfinity notified customers believed to be affected by the breach. If you're an Xfinity customer and haven't received a notification, you may visit Have I Been Pwned to check your credentials.
What should affected users do?
In general, affected users should:
Change Your Password: Immediately update your password for the breached account. Make sure the new password is strong and unique, not previously used on any other platform.
Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.
Enable Two-Factor Authentication (2FA): Activate 2FA on the breached account. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.
Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform.
For more specific help and instructions related to Xfinity's data breach, please contact Xfinity Customer Service directly.
Where can I go to learn more?
If you want to find more information on the Xfinity data breach, check out the following news articles:
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