Last Updated: November 13, 2024

This page lists the subprocessors that Twingate uses, in its capacity as a data processor, to assist in the processing of personal data provided by customers through the products and services provided by Twingate.

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Subprocessors (Infrastructure & Software Services)

• Google LLC (United States)
  Provides infrastructure on which Twingate production systems, databases, and customer data are hosted. Provides corporate email, office apps, and file storage services. Google Cloud Platform also provides infrastructure on which the Twingate global relay network operates. No data or network-identifiable information is stored in relays, and Twingate has no visibility into traffic routed via relays as all such traffic is end-to-end encrypted and no data-carrying connections are terminated at relays. Relays exist in various locations around the world.

• Digital Ocean, LLC (United States)
  Provides infrastructure for part of the Twingate global relay network

• Amazon Web Services, Inc. (United States)
  Provides infrastructure for hosted connectors

• FrontApp, Inc. (United States)
  Customer communications system

• Elasticsearch, Inc. (United States)
  Database hosting and management

• Functional Software, Inc. (Sentry) (United States)
  Application crash and error reporting

• NextDNS, Inc. (United States)
  DNS-related security services

• Mouseflow, Inc. (United States)
  Product user interface analytics

• Twilio Inc. (Sendgrid) (United States)
  Email service provider

• Intercom, Inc. (United States)
  Customer communications system

• Zendesk, Inc. (United States)
  Customer communications system

• Linear Orbit, Inc. (United States)
  Customer support issue management

• Slack Technologies, LLC (United States)
  Customer communications system

• Zoom Video Communications, Inc. (United States)
  Customer communications system

• WorkRamp, Inc. (United States)
  Customer learning management platform

• Gong.io, Inc. (United States)
  Revenue intelligence platform

• Vitally, Inc. (United States)
  Customer collaboration system

• Hevo Data, Inc. (United States)
  Data extraction and transformation system

• Dell Technologies Inc. (APEX Backup) (United States)
  Backup solution provider

Subprocessors (Staffing & Professional Services)

• Oyster HR, Inc. (United States)
  Supplemental technical support, engineering and consulting services

• Ben Cameron (Canada)
  Supplemental technical support

• Mon Abri Ventures Ltd (United Kingdom)
  Supplemental technical support

• Contractor Umbrella Ltd (United Kingdom)
  Supplemental technical support

• Hammad Javed (United Kingdom)
  Supplemental technical support

• Stablebits BVBA (Belgium)
  Engineering services

• Team Beam Technologies B.V. (The Netherlands)
  Engineering services

• MWDN Ltd. (United Kingdom)
  Engineering services

• ClemTech Pte Ltd (Singapore)
  Engineering services

• Nitish Arora (India)
  Revenue operations services

Twingate Group Subprocessors

The following entities are part of the Twingate family of companies and are considered subprocessors who assist with providing our services.

• Twingate Israel Ltd. (Israel)